Location
London

Hours
Part-time, 4 days on site

Salary
£35,658 per annum

About the Role
We are seeking a compassionate and organised Rehousing Co-ordinator to support residents who need to move from their homes due to regeneration, redevelopment, or disposal programmes. Working closely with residents, local authorities, and internal teams, you will manage rehousing cases, coordinate allocations and lettings, and help deliver successful regeneration outcomes while providing an excellent customer experience.

Your responsibilities will include matching housing needs with suitable properties and coordinating offers and allocations, managing empty properties, lettings and tenancy creation, preparing legal notices, and supporting possession and consent order processes. You will also develop and oversee empty property management plans for regeneration and disposal schemes.

This is a rewarding role where you will build positive relationships with residents, helping them navigate what can be a challenging period of change, ensuring they feel informed, supported, and confident every step of the way.

Experience
Experience in rehousing, housing management, allocations, or tenancy services with a strong understanding of social housing.
Knowledge of housing legislation, tenancy management, and allocations processes.
Experience working with vulnerable residents and understanding of safeguarding responsibilities.
Experience in stakeholder management and relationship-building skills.

About you
Passionate about delivering excellent customer service.
Confident communicator with residents, community groups, and partner organisations.
Excellent organisation and case management abilities, able to balance customer needs with programme deadlines and business objectives.

Qualifications
Not explicitly stated, but relevant experience and knowledge in social housing and rehousing processes are essential.