Location
North and North East London, covering various sites across this region with occasional cover in neighbouring areas and other L&Q operational regions London wide. Reporting office: London, Stratford.

Hours
Permanent, full time, 35 hours per week, Monday to Friday 08:00 – 16:00. The 35 hour week begins when drivers arrive at site and ends when they leave. Travel time to and from work is not paid.

Salary
£27,860 per annum (London weighted salary)

About the Role
Join our Estate Services Team at L&Q as a Relief Caretaker on a permanent basis. This role is key to our commitment to providing a responsive, customer-focused service for our residents. The Relief Caretaking Team covers for caretakers’ annual leave, extended sickness, and vacancies. You will carry out a variety of caretaking tasks including health and safety checks, cleaning, rota management, and small repairs. Trade skills, DIY or gardening experience would be advantageous.

Although predominantly lone working, you will also work effectively as part of a team on sites with multiple caretakers. You will maintain communal areas within blocks and estates, perform communal cleaning, grounds maintenance, and small maintenance repairs, always with due regard to health, safety, and security.

Excellent organisational skills and time management are essential as you will work across a variety of sites. You will be expected to submit weekly reports, participate in MS Teams meetings, and undertake online courses and assessments.

Benefits include an excellent pension plan (up to 6% double contribution), 28 days annual leave rising to 31 days with length of service plus bank holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme, and more.

Experience
Practical health and safety experience is essential. Trade skills, DIY or gardening experience would be an advantage but not essential. Experience working independently and managing time effectively is important.

About you
You must be a good communicator with basic Word and Excel skills as these are frequently used. You should be self-motivated, proactive, able to work on your own initiative, and willing to learn new skills as the service evolves. Good decision-making skills, the ability to work under pressure, ambition, enthusiasm, and a commitment to delivering first-class service to residents are required.

Qualifications
A full, clean manual driving licence is mandatory as L&Q operates a manual fleet. You must have access to secure overnight parking if issued a company vehicle. A Basic Disclosure Barring Service (DBS) certificate is required or must be obtained upon appointment. A good standard of literacy is essential.