Location
Barking, with frequent travel and overnight stays required across the UK.

Hours
Full Time - 37 hours per week. Working hours may be between 7:45am and 8:00pm Monday to Friday, and 8:45am to 5:00pm on Saturdays. Alternative working patterns may be considered to meet business needs.

Salary
£51,528 per annum, plus £12,876 contribution towards the Civil Service Defined Benefit Pension scheme.

About the Role
The Department for Work and Pensions (DWP) is the UK’s largest public service department, responsible for welfare, pensions, and child maintenance policy, serving around 20 million claimants and customers. This role sits within the Integrated Risk & Intelligence Service (IRIS), part of Counter Fraud, Compliance and Debt (CFCD), which leads efforts to manage fraud, error, and debt across the Department.

As Risk Insight and Coordination Manager, you will lead the IRIS Risk Insights & Response Coordination team, collaborating with stakeholders to identify and tackle fraud and error risks impacting DWP. You will drive continuous improvement, innovation, and high-quality responses to fraud and error, combining technical expertise with strong stakeholder management.

You will work closely with colleagues across DWP, other government departments, and the Counter Fraud Compliance Directorate to develop and deliver initiatives that prevent fraud and error. This role requires visible and accessible leadership, clear communication, and the ability to foster a collaborative, multi-disciplinary team environment.

The role supports hybrid working arrangements, with a minimum of 60% office attendance expected once training is complete. The office location for London-based candidates is City Tower Whitechapel.

Experience
- Proven track record in managing multiple complex initiatives concurrently and delivering results at pace.
- Strong stakeholder management skills with experience building and maintaining effective collaborative relationships internally and externally.
- Experience influencing and negotiating resolutions to complex and technical issues.
- Working understanding of fraud and error methodologies and risks.
- Ability to draw on complex data, intelligence, and analysis to inform decision making.

About You
- Emotionally aware leader who encourages innovation, adaptability, and flexibility within teams.
- Comfortable challenging the norm and enabling colleagues to excel.
- Strong communicator able to convey messages clearly and convincingly to diverse audiences.
- Committed to continuous improvement, cooperation, and collaboration.
- Willingness to travel frequently and stay overnight as required.
- Ability to work effectively in a geographically dispersed team.

Qualifications
- National Security Vetting to Security Check (SC) level is mandatory.
- Must meet UK residency requirements to enable vetting.
- Commitment to attaining and retaining membership of the Government Counter Fraud Profession (GCFP) at Practitioner level.
- Civil Service Behaviours at Senior Executive Officer level, including Leadership, Seeing the Big Picture, Working Together, and Changing and Improving.
- Demonstrated technical skills in Risk Insight and Analysis and Risk Response and Coordination.