Location
Hayes

Hours
0-40 hours per week / Available to work some weekends. Standard working hours 25+ per week. Available hours may reduce during periods of low occupancy. Contracted hours can be negotiated and guaranteed.

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, is seeking dedicated Room Attendants to join our team. You will play a key role in maintaining impeccable cleanliness standards across hotels nationwide, enhancing guest satisfaction. Working in a fast-paced environment, you will clean and tidy guest rooms to established standards, change bed linens, replace towels, empty trash bins, restock amenities, dust furniture, vacuum carpets, clean mirrors, and sanitize surfaces thoroughly. You will maintain stock levels of cleaning supplies and toiletries, promptly report maintenance issues, follow supervisor instructions, adhere to safety protocols, ensure guest room security and privacy, and provide professional, respectful service to guests, responding promptly to their requests.

Company Overview
HotelCare serves over 200 hotels nationwide, cleaning more than 10,000 rooms daily and supporting apartments, leisure facilities, public areas, and corporate offices. We collaborate with ICE UK and Abbe Ltd to implement sustainable cleaning solutions that reduce our carbon footprint while maintaining high-quality service.

Benefits
- Up to 28 days paid holidays
- Permanent job with flexible working hours to suit your lifestyle
- Free lunch on duty (site dependent)
- Full on-site training
- Salary finance with exclusive rates – access to loans or wage advances (available after probation)
- Career progression opportunities including HotelCare Apprenticeships
- Automatic enrolment into workplace pension after 3 months’ service
- Recognition, incentives, and awards

Experience
Preferred experience in a similar role within the hospitality industry, particularly housekeeping or room attendant positions.

About You
- Physically able to lift, bend, and stand for extended periods
- Able to work individually and as part of a team
- Strong time management skills and attention to detail
- Flexible and willing to learn with a ‘Can Do’ attitude
- Adaptable to organisational needs and able to prioritise and multi-task
- Committed to providing excellent customer service
- Self-motivated, accountable, and able to work confidentially with integrity
- Able to work under pressure and follow instructions
- Awareness of safety regulations and compliance

Flexibility
You may be required to work different and/or additional hours beyond those initially notified and carry out additional reasonable tasks to meet the needs of the Company and its clients.