Location
West London

Hours
0-40 hours per week / Available to work some weekends. Standard working hours 25+ per week. Available hours may reduce during periods of low occupancy. Contracted hours can be negotiated and guaranteed.

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, is seeking dedicated Room Attendants to join our team. You will play a key role in maintaining impeccable cleanliness standards to enhance guest satisfaction across hotels nationwide. Working in a fast-paced environment, you will ensure guest rooms are cleaned and prepared to the highest standards, contributing to an exceptional guest experience. Responsibilities include cleaning and tidying guest rooms, changing bed linens, restocking amenities, dusting, vacuuming, sanitizing surfaces, maintaining stock levels, reporting maintenance issues, and ensuring guest privacy and security. You will work closely with coworkers and supervisors, following safety protocols and delivering professional, respectful service to all guests.

Company Overview
HotelCare serves over 200 hotels nationwide, cleaning more than 10,000 rooms daily and supporting various sectors including apartments, leisure facilities, public areas, and corporate offices. We are committed to sustainability through partnerships with ICE UK and Abbe Ltd, introducing eco-friendly cleaning solutions to reduce our carbon footprint while maintaining quality service.

Benefits
Up to 28 days paid holidays.
A permanent job with flexible working hours to suit your lifestyle.
Free lunch on duty (site dependent).
Full on-site training.
Salary finance with exclusive rates – access to loans or wage advances (available after probation).
Career progression opportunities including HotelCare Apprenticeships.
Automatic enrolment into a workplace pension after 3 months’ service.
Recognition, incentives, and awards.

Experience
Preferred experience in a similar role within the hospitality industry, particularly housekeeping or room attendant positions.

About you
- Physically able to lift, bend, and stand for extended periods.
- Able to work independently and as part of a team.
- Strong time management and attention to detail.
- Flexible and willing to learn.
- Positive, ‘Can Do’ attitude.
- Adaptable to organisational needs.
- Ability to prioritise and multi-task.
- Excellent customer service skills.
- Self-motivated and accountable.
- Able to work confidentially and with integrity.
- Able to work under pressure and follow instructions.
- Awareness of safety regulations and compliance.

Flexibility
You may be required to work different and/or additional hours and carry out reasonable additional tasks to meet the needs of the company and its clients.