Location
London

Hours
0-40 hours per week / Available to work some weekends

Salary
£14.00 per hour

About the Role
HotelCare, the UK's foremost hotel support services provider with over 30 years of experience, supports more than 200 hotels nationwide. We deliver premium cleaning services across various sectors including apartments, leisure facilities, public areas, and corporate offices. We are committed to sustainability through partnerships with ICE UK and Abbe Ltd, reducing our carbon footprint while maintaining high-quality service.

As a Room Attendant, you will play a vital role in maintaining impeccable cleanliness standards to enhance guest satisfaction in hotels across the country. Working in a fast-paced environment, you will consistently deliver the highest levels of room cleanliness and hygiene, ensuring guest comfort and safety.

Key responsibilities include cleaning and tidying guest rooms to established standards, changing bed linens, replacing towels, emptying trash bins, restocking amenities, dusting furniture, vacuuming carpets, cleaning mirrors, sanitizing surfaces, maintaining stock levels, reporting maintenance issues, following safety protocols, ensuring guest privacy and security, and providing professional, respectful service to guests.

Experience
Preferred experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.

About you
- Physical ability to lift, bend, and stand for extended periods.
- Ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and follow instructions.
- Awareness of safety regulations and compliance.

Flexibility
You may be required to work different and/or additional hours and carry out reasonable additional tasks to meet the needs of the Company and their clients.