Location
Barking

Hours
Full Time - 37 hours per week, with working hours between 7:45am and 8:00pm Monday to Friday, and 8:45am to 5:00pm on Saturday. Flexible working patterns may be considered to meet business needs.

Salary
£45,065 per annum

About the Role
The Root Cause Analysis Team (RCAT) within the Counter Fraud and Compliance Directorate (CFCD) at the Department for Work and Pensions (DWP) plays a vital role in identifying and mitigating fraud and error risks in the benefit system. As Team Leader, you will lead a multidisciplinary team using data, research, and analysis to understand how fraud and error occur, inform risk assessments, and evaluate fraud and error controls.

You will inspire and motivate your team and stakeholders, fostering innovation, adaptability, and collaboration to deliver high-quality responses to fraud and error across DWP. This role requires strong leadership, technical expertise, and excellent influencing and negotiation skills to work effectively across the Department.

Key responsibilities include leading initiatives across multiple programmes, developing team capability aligned to government standards, representing IRIS at internal and external forums, and line managing EO analysts. Occasional travel and overnight stays may be required.

IRIS is DWP’s Centre of Excellence for fraud and error risks, combining expertise in data science, digital and cyber specialists, intelligence analysts, and counter fraud experts to deliver significant savings and improvements in fraud and error reduction.

Experience
- Proven track record of leading and delivering in a counter fraud operations environment, including robust planning, stakeholder collaboration, priority setting, and conflict resolution.
- Experience managing resources and priorities to deliver a high-quality and professional service.
- Excellent partnership working skills with the ability to build lasting relationships and deliver through others.
- Experience developing or improving processes and procedures impacting diverse stakeholders.
- Strong influencing and negotiation skills to resolve complex and technical issues.
- Demonstrated ability to invest in and build team capacity and capability through coaching and feedback.

About you
You are an emotionally aware leader who encourages innovation, adaptability, and flexibility. You are comfortable challenging the norm and enabling colleagues to excel in their roles. You take responsibility for continuous improvement and collaboration, with a strong eye for detail and the ability to communicate clearly and convincingly across teams and stakeholders.

Qualifications
National Security Vetting (NSV) to Security Check (SC) level is mandatory for this role. Candidates must meet UK residency requirements to undergo vetting. A work-based qualification or apprenticeship may be required as part of ongoing professional development. Candidates holding a level 3 qualification (2 A levels or equivalent) are encouraged to bring certificates to interview.