Location
Hampton Court Palace, London

Hours
Full-time 39.375 hours per week working a day/night shift pattern: 2-day shifts of 12 hours from 06:30 to 18:30 followed by 2-night shifts of 12 hours from 18:30 to 06:30, working across one team for the 4 days.

Salary
£29,777 per annum plus a 3.375 additional hours supplement (AHS) of £2,791.59 plus a 15% shift allowance applied at £4,466.55 per annum.

About the Role
Historic Royal Palaces is an independent charity caring for six of the world’s most remarkable palaces. We are passionate about sharing the stories these palaces hold and creating meaningful experiences for all visitors. We are currently seeking a Security Officer to join our Operations Team at Hampton Court Palace. Your role will be to maintain a safe and secure environment for visitors and staff by providing a professional, vigilant security presence on site.

Key responsibilities include:
- Control Room operations
- Controlling pedestrian and vehicle access to the Palace
- Monitoring CCTV and alarm systems
- Responding to escalated security incidents
- Proactive patrolling of buildings and grounds
- Responding to fire alarm activations
- Ensuring a safe environment for all visitors and staff

Experience
Proven security experience in a similar role is essential. Knowledge of basic security principles and familiarity with CCTV, alarm, and fire systems is required. Evidence of skills development such as SIA Training or other security courses is advantageous. Recent experience handling emergency situations is preferred.

About you
You will be comfortable using technical systems and MS Office applications (Word and Excel). Strong verbal and written communication skills are necessary for maintaining daily logs. You must demonstrate self-motivation, reliability, and the ability to work independently as well as part of a team. A full driving licence is required.

Qualifications
Relevant security qualifications and SIA licence are desirable but not explicitly stated. Commitment to safeguarding and equality is essential to uphold the charity’s high standards and values.