Location
London, Manchester, Edinburgh

Hours
Full Time

Salary
Negotiable

About the Role
Please note this role will close at 00.01 on Friday 18 September 2026, so we advise making your application by midnight on Thursday 17 September 2026.

As the UK’s communications regulator, Ofcom delivers vital work to make communications work for everyone. Our remit covers phones, broadband, online safety, TV, radio, postal services, and wireless devices. We seek people of all backgrounds and skills to help achieve our ambitions on behalf of the British public.

The Enforcement team plays a critical role in ensuring regulation and policy protect consumers and competition effectively. The team identifies and responds to non-compliance in telecommunications, postal, and broadcasting sectors. Working closely with policy teams, the Enforcement team carries out advocacy, enforces regulatory conditions, monitors complaints, analyses evidence, and takes swift action including investigations, penalties, and redress.

As Ofcom’s responsibilities evolve, the Enforcement team is at the forefront of key challenges such as online safety and protecting the security and resilience of the UK’s communications networks and digital infrastructure.

The Senior Associate will lead enforcement projects and casework, supporting wider enforcement input to policy projects and advocacy to promote deterrence.

Your key responsibilities include:
- Leading enforcement casework and monitoring programmes, delivering high-quality work to agreed timetables while aligning with wider policy objectives
- Leading multi-disciplinary case teams and defining scope to identify potential consumer or competition harm
- Gathering and analysing evidence to assess compliance
- Managing resources and risks effectively
- Producing clear written documents for internal and external audiences
- Supporting policy outcomes by collaborating with enforcement and policy colleagues to design enforceable policy interventions and develop proactive compliance strategies
- Developing effective working relationships across Ofcom and with external stakeholders, representing Ofcom’s position professionally
- Communicating key learnings and setting out implications of non-compliance to encourage deterrence

Experience
- Proven project management skills to organise tasks, set goals, and manage resources effectively
- Ability to build and maintain constructive working relationships internally and externally
- Experience leading and collaborating with multidisciplinary teams
- Strong analytical skills to assess evidence and develop well-reasoned written arguments and recommendations
- Excellent verbal and written communication skills, including drafting clear documents and confidently presenting arguments
- Proficient IT skills, including Microsoft Office products

About you
- Collaborative and supportive team player who can also lead and deliver workstreams independently
- Detail-oriented with the ability to see the bigger picture and align work with strategic objectives
- Professional and fair in stakeholder engagement, maintaining positive relationships even in challenging situations
- Committed to inclusive working and valuing diverse perspectives

Qualifications
- Not explicitly stated, but relevant experience and skills in enforcement, regulation, or legal fields are implied