Location
London, Bristol & Edinburgh

Hours
Full-time, hybrid working pattern requiring at least two days per week (40%) at one of our hub locations

Salary
£90,440 - £131,540 (dependent on location)

About the Role
As the Relationship Manager, you will ensure reliable and high-quality delivery of an assigned area of the audit plan, providing assurance on risk management and internal controls across portfolios. You will oversee the end-to-end execution of audits and related action follow-up through effective planning and stakeholder management. Leading quality across the Commercial Banking Markets portfolio, you will ensure timely, actionable development feedback to all colleagues delivering on your behalf.

You will contribute to the ongoing development and improvement of GA&CI colleagues through teamwork, collaboration, and effective management of resources in change initiatives. Providing career coaching and mentoring to direct reports and colleagues in the pool, you will help develop a positive and high-performing team culture.

Day to day responsibilities include actively overseeing the detailed scope and delivery of a significant number of audits within the Commercial Banking Markets audit plan, directly leading particularly complex audits when necessary. You will ensure appropriate planning for audits, including selecting and supporting Engagement Leads who project manage individual audits.

You will oversee progress and lead the quality of audit delivery, making judgements on when automated or data-driven testing is most effective, and keep Audit and Business leadership informed regarding status, risks, and relevant insights. Collaborating with the resource scheduler, you will ensure necessary resource allocation to deliver on the portfolio.

Managing relationships with business stakeholders, you will provide assurance and support regarding risk management and effective internal controls. You will proactively suggest and deliver innovative thinking by bringing external perspectives in, identify areas of improvement, and drive new ways to contribute and shape the team’s direction.

As a role model of Group values and behaviours, you will manage and lead others, acting as a career coach, performance manager, or pastoral line manager where applicable. Providing timely, direct, and effective feedback, you will contribute to the ongoing development of direct reports and other team members.

Experience
- Deep end-to-end understanding of sales and trading businesses across FX, Rates, and Credit, including key risks and controls across front office, middle office, back office, risk, and product control.
- Solid understanding of the regulatory landscape and key requirements.
- Proven ability to lead, take ownership for delivery, and champion colleagues' growth and development.
- Experience delivering risk and control assurance activities that are timely, impactful, insightful, and valued by stakeholders.
- Ability to analyse, understand, and communicate data effectively to drive audit outcomes.
- Strong prioritisation skills to manage own work and that of others for timely and valuable delivery.

About you
- Strategic thinker able to understand and interpret Group and Business Unit Strategy, connecting audit delivery and business monitoring insights to these strategies.
- Collaborative leader who fosters a positive and high-performing team culture.
- Innovative mindset, proactively identifying improvements and shaping team direction.
- Effective communicator and relationship manager with business stakeholders.
- Committed to role modelling Group values and behaviours.

Qualifications
- Markets relevant professional qualification is desirable.
- Experience or understanding of Debt Capital Markets products, risks, and controls is advantageous.
- Knowledge of Trade, Electronic, and Voice Surveillance Frameworks is beneficial.