ABOUT US Transforming lives through excellent education London Met is an extraordinary institution. Equity and social inclusion have always been our driving principles, and it's what makes the University so unique. Our organisation is distinctive, both in its eclectic and diverse community of students and staff, and also for its historical role in serving some of London’s most deprived boroughs. Everything we do is underpinned by our philosophy that an individual should have the opportunity to transform their life through the power of education. Equipping our students with the tools for their future is at the heart of our academic offering. We pride ourselves on providing our students with access to a wealth of opportunities and professions. Our graduates benefit personally, but also contribute their unique perspectives to society, culture, public service and the economy in all areas of London, the UK and around the world. ABOUT THE POST The Estates Department is currently recruiting for a Senior Facilities Manager responsible for leading and managing the delivery of an efficient, customer focused TFM facilities service using feedback to continually improve the service user experience. As Senior Facilities Manager you will: • Be responsible for the delivery of a TFM service through a combination of outsourced and direct labour assisting the Head of Estates Operations to ensure that there is a resilient service at all times; • Be responsible for driving contractor management and performance, taking ownership of facilities services delivery as London Met University client for facilities services; • Act as the “intelligent client” in respect of facilities services and contract management; • Be responsible for post and porterage services and the campus security in-house team; • Manage the delivery and performance of a TFM contract to ensure the efficient and effective provision of a range of facilities services are meeting and exceeding SLAs and KPIs including: o Cleaning and waste management o Pest Control o Security o Grounds Maintenance HOW TO APPLY Please click on the Apply button. If you have a query, or experience any difficulties with the application process, please contact us by email at: [email protected] quoting the job reference number Please note that successful candidates will be asked to provide evidence of their right to work in the UK and to complete a health assessment before they start work. Offers of employment are also conditional on receipt of satisfactory references and proof of qualifications held. At London Met we are building an institution aware of its purpose to drive not only individual social mobility but also broader community actualisation. We recognise that our diverse community is our greatest strength, and as such we strongly encourage applications from anyone who feels they are currently underrepresented within UK higher education. Read more about our diverse community and our commitments to inclusion and equality at: https://www.londonmet.ac.uk/about/equality-and-diversity/