Location
London, City of London

Hours
Full Time, hybrid work style requiring at least two days per week (40%) at the London Gresham Street office

Salary
£81,999 - £91,110

About the Role
Join Lloyds Banking Group's Engineering Platform team to help build the next-generation technical platform designed for every engineer and team across the group. You will play a pivotal role in one of the UK's largest financial services transformations, working with shared tools and technology to empower colleagues and drive innovation.

Within the SRE and Migrations team, you will nurture a service-oriented culture championing Site Reliability Engineering for continuous improvement. Collaborating closely with Engineering Leads and Product Owners, you will enhance tool performance to meet the needs of the UK's leading retail bank. The team values support, knowledge sharing, and celebrating collective achievements.

As a Senior Site Reliability Engineer, you will solve complex challenges and support business growth by delivering scalable, robust solutions with measurable impact. You will work alongside LBG experts, engineers, and partners, applying strong communication skills to bridge business and IT. Curiosity, passion for technology, and commitment to continuous improvement are essential qualities.

Your responsibilities will include delivering on Engineering Platform and team roadmaps, collaborating to release and evolve enterprise-class products, enhancing platform resiliency and reliability, monitoring system health, managing error budgets, and leading incident response and post-mortem analysis. You will build tools to support service reliability and code quality, lead innovative initiatives, and mentor peers to grow their technical skills.

This is an exciting opportunity to join a high-performing, supportive environment and contribute to the future of technology at Lloyds Banking Group.

Experience
- Strong understanding of Site Reliability Engineering (SRE) and DevOps practices
- Experience with Infrastructure as Code and CI/CD pipelines (Harness, GitHub Actions, Terraform, Ansible)
- Proficiency in Dynatrace, Prometheus, and Cloud Observability tools
- Knowledge of Google Cloud Platform (GCP) and Microsoft Azure cloud platforms
- Experience designing, implementing, and owning Service Level Objectives (SLOs) for critical platform services
- Incident and problem management expertise, including leading incident response and post-mortem analysis

About You
- Motivated leader who inspires teams and champions inclusivity
- Strong communication skills with the ability to bridge business and IT
- Collaborative spirit with a passion for continuous improvement
- Curiosity and enthusiasm for technology and innovation
- Ability to mentor, coach, and develop peers across teams
- Commitment to maintaining high standards and reliability across services

Qualifications
- Technical leadership experience across cloud infrastructure, CI/CD pipelines, observability tooling, and automation frameworks
- Experience with programming languages such as Python or Golang is highly desirable
- Passion for AI solutions and development is an advantage
- Proficient knowledge in cloud security and networking is beneficial