Location
London

Hours
Full-time - 35 hours per week
Hybrid work style requiring at least two days per week (40% of time) at the London office

Salary
£90,440 - £110,000

About the Role
Our Consumer Services & Engagement lab (CS&E) is seeking an Integrator to drive effective coordination and integration of technical delivery components that require cross-cutting engagement across multiple Labs and third parties. You will model a desire to develop your skills and experience, create space to learn and collaborate, and demonstrate resilience, adaptability, and confidence. You will select the most appropriate tools and methods to deliver change and build relationships across role communities, change teams, and business areas to maximise continuous improvement through shared learnings.

Key responsibilities include developing the sequence for technical integration tasks in collaboration with Engineering Leads, cataloguing and leading technology dependencies, coordinating integration and implementation events across shared infrastructure, and leading the Service Introduction process to deliver value for customers. You will work with colleagues outside the lab to ensure delivery at pace, identify and resolve blockers, act as an interface between suppliers and business colleagues, run complex high-risk implementations, provide expertise for governance activities, and enable technology risk and control improvements.

This role requires on-call availability to support critical delivery activities.

Experience
- Prior experience as a Technical Delivery Manager, Project Manager, or Scrum Master within IT, specifically software projects
- Strong delivery experience in Digital Transformation, Software, API, or similar environments
- Demonstrable experience driving teamwork within agile teams and aligning technology elements across product/development lifecycle phases
- Experience in planning, tracking, reporting, and governance, including communicating status updates to senior colleagues and resolving high priority delivery issues
- Proficient with Jira; training on Jira Align can be provided
- Experience working in regulated environments is advantageous

About you
- Exceptional stakeholder management and influencing communication skills
- Resilient, adaptable, and confident in selecting appropriate tools and methods to deliver change
- Ability to build strong relationships across teams and business areas to foster continuous improvement
- Proactive in identifying and resolving blockers to delivery
- Comfortable managing complex, high-risk implementations involving multiple internal and external parties

Qualifications
- Relevant IT project management or software delivery certifications are beneficial but not mandatory
- Commitment to continuous learning and professional development