Location
Hybrid working based at Colindale Scientific Campus, 61 Colindale Avenue, London NW9 5EQ. You will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) working on-site.

Hours
Full Time (hours not explicitly stated)

Salary
£29,613 - £30,266 per annum, pro-rata (Administrative Officer Grade, Inner AO)

About the Role
The Senior Support Administrator will provide essential data entry support for Unit-specific work using MOLIS (LIMS database), ensuring the quality and accuracy of data input. Responsibilities include undertaking daily and weekly MOLIS housekeeping, especially during surge periods due to increased specimen numbers. You will be responsible for quality control of data entered by Laboratory Support Administrators, checking outputs before dispatch to users. The role involves retrieving information from MOLIS to liaise with hospitals and private laboratories to resolve queries.

General duties include providing flexible administrative cover within RM, assisting senior Unit staff to maintain accreditation standards, and contributing towards achieving single accreditation for RM. You will also report laboratory equipment issues to the RM Operations and Maintenance Team when equipment is not functioning properly or requires servicing.

Confidentiality is paramount as the work involves sensitive information that must only be shared for authorised purposes. The role may involve other reasonable duties as required, with job descriptions and person specifications subject to ongoing review to meet organisational needs.

Successful candidates must pass a basic disclosure and barring security check and obtain a minimum Counter Terrorism Check (CTC) security vetting. UK residency of the last 3 years is normally required for vetting, with some exceptions considered.

Experience
Relevant office experience or equivalent qualifications. Experience with data entry and quality control is beneficial.

About you
- Good organisational skills with accuracy and strong attention to detail
- Knowledge of Microsoft Excel and Outlook to an intermediate level
- Good interpersonal skills and a team player
- High level of self-motivation, flexible and adaptable
- Willingness to learn and acquire new skills through training as necessary

Qualifications
3 GCSEs or equivalent qualifications, including English language, or relevant office experience.