Location
London Borough of Croydon

Hours
Full-time: 36 hours per week, Monday to Friday (3 office days, 2 days working from home)

Salary
Grade 7 £39,519 - £40,575

About the Role
As a Service Coordinator within Children’s Social Care, you will provide high quality service support, ensuring the implementation of best practice and service standards. You will build effective working relationships and support collaborative ways of working with practitioners, social workers, and managers. The role requires agile and flexible working across the practice system to ensure consistent service delivery. You will participate in the development and implementation of service improvements, ensuring compliance with statutory guidance and policies, while providing guidance, support, and expertise. Ensuring that processes, systems, and governance arrangements are followed and fit for purpose is a key part of this role.

About Us
Croydon Council is committed to balancing its finances, listening to residents, and delivering sustainable services. Our priorities include making the council financially sustainable, working in partnership with Croydon’s diverse communities and businesses, strengthening collaboration with partner organisations and the voluntary, community and faith sectors, embedding good governance and best practice, and developing our workforce to respect community diversity.

Key business plan outcomes include:
- Croydon as a place of opportunity for business, earning and learning
- Children and young people thriving and fulfilling their potential
- A cleaner, safer, and healthier borough
- Supporting people to lead healthier and more independent lives for longer

We support hybrid working arrangements and are an inclusive employer welcoming applications from all sections of the community.

Experience
Knowledge of common service support systems used throughout the council. Understanding of customers’ service support requirements. Experience working within a large, complex, political organisation is desirable.

About You
You will be a confident individual with a good knowledge of national legislation, policies, standards, and initiatives relevant to this role within a local government environment. You will have the ability to prioritise your own workload and that of a large team to meet deadlines in a fast-changing environment. A clear appreciation of the demands of working within a multiple stakeholder, fast-paced, highly political environment is essential. You will understand and operate within national and local frameworks of accountability.

Qualifications
Not explicitly stated; however, a commitment to safeguarding and promoting the welfare of children and vulnerable adults is required. The successful candidate will be subject to a DBS check if the role requires one.