Location
London

Hours
Full Time, Permanent

Salary
£56,276 per annum

About the Role
Guy’s and St Thomas’ NHS Foundation Trust is one of the UK’s busiest and most successful NHS trusts, providing a wide range of hospital and community services across south London and specialist care for patients from further afield. The Trust is renowned for clinical excellence, high quality teaching, research, and patient-centered care. It is part of King’s Health Partners and works closely with King’s College London to deliver world-leading clinical research and innovation.

The Transplant, Renal & Urology (TR&U) Directorate is seeking an experienced and enthusiastic Service Manager for the Urology Cancer service. This is an exciting opportunity to lead a service with increasing referrals and patient expectations, driving clinical transformation and innovation. The role involves operational management of the Urology cancer service and its subspecialties, providing clear leadership to ensure delivery against performance goals.

You will work collaboratively with service leads, matrons, clinicians, managers, and other staff within the Trust and the wider local healthcare economy. The successful candidate will provide expert advice and leadership to deliver high standards of care and a quality, patient-centered service focused on continuous improvement. You will be self-motivated, able to work autonomously at pace, and skilled in managing time, workload, and priorities effectively. Strong analytical skills and confidence to challenge the status quo are essential, alongside the ability to build excellent working relationships and become a trusted leader across all staff groups.

The role reports to the Deputy General Manager and offers multiple opportunities to influence service development and improvement in a dynamic healthcare environment.

Experience
- Proven experience managing successful projects and operational performance improvements, including development and monitoring of output and outcome measures.
- Operational experience managing specific services, including design, development, implementation, and change management in a multi-professional environment.
- Experience managing complex budgets from multiple income sources.
- Demonstrable skills in individual, team, financial, process, and change management.
- Line management experience.

About you
- Self-motivated and able to work autonomously at pace.
- Highly analytical with the confidence to challenge existing practices.
- Excellent interpersonal, communication, networking, negotiation, and leadership skills.
- Committed to service excellence and the development of a skilled, caring multi-professional team.
- Effective in managing time, workload, and priorities.
- Focused on delivering the highest quality care and patient experience.

Qualifications
- Educated to degree level or equivalent knowledge, skills, and experience.
- Evidence of recent Continuing Professional Development.

Desirable
- Knowledge and understanding of the changing NHS environment.
- Experience managing consultants and junior doctors.
- Experience managing patients on cancer pathways.
- Knowledge of Cancer Waiting Times guidance.
- Understanding and track record of successful change and project management.
- Effective people and project management skills.