Location
131 Droop Street, London W10 4DB

Hours
36 hours per week

Salary
£35,493 - £38,748 per annum, negotiable depending upon experience

Contract Type
Fixed term until 20 August 2027

About the Role
As a Support Worker within the Adult Services Directorate at Westminster City Council, you will play a vital role in supporting adults and young people with learning disabilities, autism, and other complex conditions. You will ensure that each customer is central to decisions about their life, providing encouragement and support related to activities and employment opportunities that maximise choice and participation. Your work will contribute to empathetic, person-centred planning and ensure customers can communicate using their preferred methods.

You will liaise with significant people in each customer’s circle and provide thoughtful support in intimate and personal care including manual handling, toileting, bathing, dressing, eating, drinking, and medication administration. Supporting people with physical disabilities, including wheelchair users, you may act as an escort and, if holding a UK driving licence, a driver. You will report any health and safety concerns affecting customers, colleagues, or the public.

Administrative responsibilities include completing session evaluations, communication plans, and risk assessments, as well as contributing to problem solving. You will handle customer information confidentially and promote their rights. You will contribute to team planning and service development, ensuring support remains person-centred. You will evaluate one-to-one and group sessions, stay updated with legislation, policies, and safeguarding initiatives, attend regular supervision and appraisals, and commit to your own learning and development.

Please refer to the Job Description for more detailed information.

Experience
Well-developed experience working with people with complex and enduring support needs. Experience planning and contributing to individual and group activities that meet person-centred requirements. Knowledge of current legislation relating to capacity, consent, and safeguarding is essential.

About You
Friendly, approachable, and collaborative team worker with strong communication skills to work in partnership with customers, carers, case managers, health professionals, and agencies. Dedicated to empowering those you support and capable of providing personal and intimate care including moving and handling. Able to work with customers whose behaviour may cause harm and guide junior staff by sharing knowledge and expertise. Confident IT user with good record-keeping, assessment, written English, and basic financial skills. Flexible and adaptable to work some evenings and weekends. Awareness that this is a fixed term contract for maternity cover.

Westminster City Council is committed to supporting Care Leavers into the workplace and guarantees an interview for those meeting essential criteria under this scheme.

Qualifications
A full UK driving licence is desirable. NVQ, Diploma, or comparable qualification in Social Care at Level 3 is preferred.