The vacancy Your typical day will begin with a handover from a support colleague, followed by a welfare "check-in" with a customer you are assisting. To help our customers thrive, you will focus on updating their support plans and safety assessments. You'll also conduct inspections of customers' flats or rooms to identify any repair needs, health and safety issues, or fire risks. Afterward, you'll start planning a group activity aimed at enhancing customers' independent life skills. As a Support Worker, you'll be the face of Peabody, where no two days are alike. You'll be at the centre of your Peabody community, playing a vital role in supporting the practical needs and well-being of residents, with a strong emphasis on promoting their recovery and independent living skills. You'll assist residents in maximising their income, accessing benefits, and budgeting for domestic bills and living expenses. You'll work actively with residents in a person-centred, recovery-focused, and trauma-informed manner. You're a people person who is caring and compassionate. You'll enjoy working collaboratively with other teams and excel at building effective relationships with colleagues and partner agencies on safeguarding, welfare, and risk concerns. You'll need to be prepared to work shifts at the supported housing scheme, a total of 37.5 hours per week, including some weekends and bank holidays. Your role will cover all aspects of housing management, from scheme and property inspections to identifying issues and gathering feedback to enhance our services and increase resident satisfaction. If you have expertise in best practices for supporting customers with mental health needs and, like us, are committed to helping people flourish, we want to hear from you. To be successful in this role, you're: Experienced and knowledgeable in best practices for supporting a mental health client group or vulnerable adults, including recovery and trauma-informed approaches. Knowledgeable and understand how to assist vulnerable adults in managing their tenancy or accommodation. Skilled in promoting recovery and independence and in delivering effective recovery/support plans. Able to demonstrate Peabody's values and empathy when working with a vulnerable client group. Proficient in written English. Here are just a few of the benefits of working at Peabody: 25 days' annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution the opportunity to broaden your skills and enhance your professional development by undertaking a level 3 qualification, supported by us This role will require an enhanced DBS check. Are you ready to apply? To be considered, please click on the 'Apply Now' button and submit both your CV and a bit about why we should consider you for the role. If you have any questions about this role, please email Talent Specialist, Julie-Ann.O'[email protected]. Interviews will be taking place week commencing 16 and 23 September. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.