What we’re looking for: Do you have recent working knowledge of invoice processing and management? Are you proficient in MS Office skills particularly in Excel and IPOS? Do you have experience in data analysis? Are you able to work independently, exercising good initiative and judgement? Are you customer service focused with the ability to manage and resolve customer complaints? If so, this role is perfect for you! Here at Peabody, we have a number of roles opportunities for a Sustainability Admin (energy) on a Permanent basis at our Westminster Bridge Road office. A bit about the role: As a Sustainability Administrator, you’ll be supporting the sustainability team and energy team in administrating in all utility issues, ensuring that our assets are in a database, the broker and suppliers are contract managed, the billing process is managed, the Energy management system is kept up to date, to undertake projects as directed by the Heat Networks Operations manager and the customer complaints and queries are resolved satisfactorily in a timely manner. Some of the key results for the role include: Support the provision of accurate billing for recharging processes to be embedded to ensure that issues relating to individual meters are addressed with utilities broker and rectified within an agreed timescale. To support the team with the raising of invoices and purchase orders, and ad hoc tasks with the sustainability team. To support with the provision of accurate billing for gas, electricity, water, and heat networks invoicing and billing. Work with service areas across the business to highlight areas where utility costs are not coming through from estates and investigated accordingly. This role will require a minimum of 1 to 2 days working in the Westminster Bridge Road office. A bit about us: 160 years after it was established, Peabody is one of the oldest not-for-profit housing associations in the UK. The Peabody Group is responsible for more than 107,000 homes, with around 220,000 residents across London and the Home Counties. We also have around 20,000 care and support customers. Our purpose is to help people flourish, and we are getting closer to residents by taking a local approach. We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained. Our retrofit projects will make thousands of our homes more energy efficient. We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing. Here just a few of the benefits for working at Peabody: Flexible and hybrid working (depending on the role) Up to 30 days’ annual holiday plus bank holidays Competitive salaries that are benchmarked regularly against current market rates Two additional paid volunteering days each year Flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance Up to 10% pension contribution Are you ready to apply? PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. To be considered for the position of Sustainability Admin (energy), please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role. If you need to ask us anything else at all, feel free to drop an email to [email protected] and one of our team will be in touch. Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received. Please note we will be holding in person interviews on Tuesday 28th May 2024