Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview We are looking to recruit a well-organised and self-motivated Administrator to support the Children Looked After Department to monitor the administration process for childhood immunisation. As the Team Lead Administrator, you will be responsible for undertaking a wide range of administrative and secretarial duties, which include data collection for immunisation and appointment booking for children and young people, typing and processing clinical letters, reports, and other correspondence as required by the team. The ideal candidate must be highly organised with exemplary prioritisation skills, be able to work against tight deadlines, whilst maintaining accuracy and attention to detail. Excellent communication skills are essential for this role. You must have a knowledge and understanding of patient confidentiality and be flexible in your approach to working. It is an interesting and varied role and we’d like to find someone who enjoys the challenge of a busy working environment. We offer a supportive environment where your contribution is valued and your development is encouraged. This is a permanent post and we would like the successful candidate to be able to start as soon as possible following interview. If you are interested in this position please follow the link below for further details and how to apply. If you would like to hear more then please call Marcia Brown 0203 989 0363 Main duties of the job The post holder will lead a team of administrators to provide a high quality administrative support service to the department including PA support to named individuals. The post will provide a broad range of support activities to ongoing and fixed-term projects within the department and will ensure the smooth running of the service and effective internal and external liaison to contribute to the successful running of the office as a whole. The role will require the individual to interact with a multi-disciplinary team in a very busy office environment, dealing with highly complex and sensitive issues, often requiring appropriate judgements to be made under minimal supervision. Working for our organisation The Evelina London Children’s Hospital is a busy secondary and tertiary children’s hospital. We are committed to excellent patient care and providing a first class service to children and their families. We provide a comprehensive range of services for the 121,000 children and young people that live in Lambeth and Southwark. This includes universal services – health visiting, family nurse partnership, school nursing, nutrition and dietetics, and a newborn hearing screening programme. Our specialist services cover community paediatrics, speech and language therapy, physiotherapy, occupational therapy, complex needs nursing, sickle cell and audiology. As well as part of statutory services including looked after children, child protection, safeguarding, and adoption and fostering. We have two main health Centres Mary Sheridan Centre in Lambeth and Sunshine House in Southwark but we have many more across Lambeth and Southwark. We also provide services in schools, community buildings, in families’ homes, and occasionally in hospital. Through group sessions and individual appointments, face-to-face and virtual, we hold over 176,000 appointments every year Detailed job description and main responsibilities The role of the LAC Health Team is to improve the immunisation coverage of Children Looked After placed in and out of the borough. Book immunisation appointments for children/your person entering care above which include unaccompanied minors. There is also a focus to increase uptake of HPV and teenage immunisations. To maintain a record of the current immunisation status of all Southwark and Lambeth Children After Children. To keep track of all Southwark and Lambeth Children Looked After who have outstanding immunisations and communicate with their carer, GP and social worker to get these completed and recorded. Managed immunisation clinics at the Sunshine House and the Mary Sheridan Centre with the medical and nursing team. Managed and Monitor DNA appointments with the medical and nursing team. Work closely with Southwark and Lambeth Social Workers Provide weekly and monthly immunisation data to support Key Performance Indicators (KPI), quarterly figures and annual reports. Organise and administer Immunisation meetings, taking comprehensive minutes and ensuring timely dispatch of papers, highlighting actions. Provide PA support to the nursing team regarding immunisation, including diary management and arranging meetings and appointments via the calendar system with both external and internal personnel. Prepare and produce reports/spreadsheets, presentations and other documents as requested using the format required by the Children Looked After team. Prepare acknowledgement letters and draft replies where required. Cover full PA and secretarial support to named individuals when required. Support in the implementation of projects, with minimal supervision to agreed goals and agreed timescales. To support the Immunisation programme by liaising the GSTT clinical members, Health Visiting Service, GP Practices, NHSE and parents/carers. Person specification Previous experience Essential criteria Extensive business administration experience which demonstrates the understanding of the key functions to providing an admin support service Experience working in a customer service setting Knowledge / Qualifications Essential criteria Good general education with English and Maths to GCSE standard or equivalent Evidence of some formal further training in short courses, experience of a range of admin practices and with significant experience of hospital administration Educated to diploma level or NVQ 3, City and Guilds certificate level in business administration or equivalent Skills/knowledge/ability Essential criteria Able to demonstrate excellent written English including grammar, punctuation and structuring written text Proficient in use of IT systems and applications, including Microsoft Word, Outlook and Excel Excellent organisational skills and strong attention to detail Excellent communication skills: face to face and the telephone. Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Further details / informal visits contact Name Marcia Brown Job title Service Manager Email address [email protected] Telephone number 0203 989 0363