Location
Harrow

Hours
Full Time (hours not specified)

Salary
£62,349 per annum

About the Role
The London Borough of Harrow is seeking a dedicated and experienced Team Manager to lead our innovative, newly established Adults Integrated Front Door Service. You will be central to a new service model focused on preventing, reducing, and delaying demand for long-term care by effectively triaging and resolving resident needs through successive tiers of preventative interventions. This approach reduces pressure on long-term case management teams and integrates Care Management and Occupational Therapy resources to ensure a holistic and joined-up service.

As Team Manager, you will provide strong leadership to a multi-disciplinary team including Social Workers, Care Managers, Occupational Therapists, Occupational Therapy Assistants, and administrative staff. Your core focus will be to ensure the delivery of high-quality care and support for vulnerable adults.

You will manage complex cases, promote best practice, and ensure full compliance with relevant legislation. Excellent communication skills and a strong commitment to safeguarding and well-being are essential as you lead this critical service area.

Key responsibilities include managing and supporting the team, overseeing person-centred service delivery, ensuring compliance with legal obligations such as the Care Act, managing budgets, collaborating with local partners and agencies, supporting professional development, handling complex safeguarding and risk management situations, fostering a positive team environment, and contributing to service development.

About Us
Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK. It offers a vibrant community with high-achieving schools and excellent transport links including the Metropolitan Line, Watford DC Line, and national rail services. The borough is easily accessible via the M1, M25, and A406 motorways.

Experience
Proven experience in healthcare management and leading multi-disciplinary teams. Experience managing complex cases and promoting best practice within statutory guidelines is essential.

About You
You are a strong leader with excellent communication skills and a passion for improving the quality of life for vulnerable adults. You demonstrate an unwavering commitment to safeguarding and well-being and are able to foster a positive, professional team environment. You are committed to equality, diversity, and inclusion in the workplace and service delivery.

Qualifications
Relevant professional qualifications and experience in social work, occupational therapy, or related health and social care fields are expected. Knowledge of statutory frameworks such as the Care Act is essential.