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Harrow

Team Manager – Integrated Front Door Service

Harrow Council
£62,349
Full-time
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Description

Location
Harrow, London Borough of Harrow

Hours
Full Time

Salary
£62,349 per annum

About the Role
The London Borough of Harrow is seeking a dedicated and experienced Team Manager to lead our innovative, newly established Adults Integrated Front Door Service. You will be central to a new service model focused on preventing, reducing, and delaying demand for long-term care by effectively triaging and resolving resident needs through successive tiers of preventative interventions. This approach reduces pressure on long-term case management teams by integrating Care Management and Occupational Therapy resources and practice to provide a more holistic and joined-up service.

As Team Manager, you will provide strong leadership to a multi-disciplinary team including Social Workers, Care Managers, Occupational Therapists, Occupational Therapy Assistants, and administrative staff. Your core focus will be to ensure the delivery of high-quality care and support for vulnerable adults.

You will manage complex cases, promote best practice, and ensure full compliance with relevant legislation. Excellent communication skills and a strong commitment to safeguarding and well-being are essential as you lead this critical service area.

Harrow Council is one of the most culturally diverse local authorities in the UK, offering a vibrant community and excellent transport links including the Metropolitan Line, Watford DC Line, and national rail services. Located just 10 miles from central London, Harrow provides a great environment to live and work.

Requirements

Experience
Proven experience in healthcare or social care management, with a strong background in leading multi-disciplinary teams. Experience managing complex and sensitive cases, including safeguarding and risk management, is essential.

About you
You are a strong and compassionate leader with excellent communication skills and a passion for improving the quality of life for vulnerable adults. You are committed to promoting best practice, safeguarding, and well-being. You thrive in a dynamic environment and are dedicated to fostering a positive, professional team culture.

You have the ability to work collaboratively with local partners, agencies, and service providers to ensure effective service integration and communication. You are committed to equality, diversity, and inclusion in the workplace and service delivery.

Qualifications
Relevant professional qualifications in social work, occupational therapy, or healthcare management are required. Evidence of continuous professional development and leadership training is desirable.

Expiry date: 18/11/2025
Team Manager – Integrated Front Door Service
Company
Harrow Council
Salary
£62,349
Job Type
Full-time
Location
Harrow
Our Commitments
Disability Confident
Flexible Working
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