Location
Bloomsbury, London (Hybrid) - at least 4 days per week on-site

Hours
Full Time

Salary
£60,256 per annum

About the Role
This is an exciting opportunity to take a leading role in the management of technical services across the British Museum’s complex Grade I listed estate. As the Museum’s technical services expert, you will ensure that our buildings and systems are maintained effectively, remain compliant with statutory requirements and support the needs of a world-leading cultural institution. You will provide authoritative technical advice, oversee the performance of the Museum’s third-party facilities management supplier and act as a key interface between the Museum, contractors, consultants and internal stakeholders. You will also contribute technical expertise to maintenance, infrastructure and capital projects, while helping to modernise processes, strengthen documentation and address backlog maintenance. The role includes line management of the Assistant Technical Services Manager and offers the opportunity to shape continuous improvement, sustainability and operational resilience across the Museum’s technical services.

The British Museum is undertaking its biggest transformation since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.

At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Highlights include free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access; Civil Service Pension Scheme with considerable employer contribution; 25 days’ annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years); discounts at onsite catering, Museum shops and local Bloomsbury partners; social and wellbeing perks including staff parties, social clubs, CSSC sports and leisure; learning and development through courses, mentoring and support for professional qualifications; enhanced parental leave; and support for carers.

Our values drive everything we do, fostering a culture where everyone feels heard and empowered: Care Deeply, Embrace the Unknown, Spark Curiosity, Value Many Voices. These values are integral to our recruitment process and we encourage candidates to reflect them in their application.

Experience
Proven experience in technical services and facilities management within a heritage, cultural or similarly complex built environment. Experience managing third-party facilities management suppliers and contracts. Knowledge of working with Grade I or Grade II listed buildings. Detailed understanding of building services design, operation and maintenance, statutory compliance, building regulations, health and safety and fire safety requirements.

About you
A confident and collaborative leader able to manage outsourced teams, build effective stakeholder relationships and influence senior colleagues. Strong communicator capable of explaining complex technical matters clearly. Able to take ownership of problems and manage competing priorities independently in a fast-moving environment.

Qualifications
Educated to degree or professional qualification level in a relevant subject, or equivalent strategic experience in Facilities Management. Membership of relevant professional bodies such as CIBSE, BIFM, IET or equivalent is required.