Location
Remote (Applicants must have the legal right to work in the UK and be currently resident within the United Kingdom. Visa sponsorship is not available for this role.)

Hours
35 hours per week

Salary
£49,000 per annum

Contract
Permanent

About the Role
United Response is seeking a Technology Delivery Partner to manage a portfolio of technology products that deliver measurable value across the organisation. You will work closely with operational teams, stakeholders, vendors, and the wider Digital, Data and Architecture team. This role combines business partnership with hands-on ownership of application outcomes. Key responsibilities include gathering requirements, supporting solution design, overseeing system configuration and governance, driving continuous improvement, coordinating supplier activity, and ensuring technology changes are effectively adopted, secure, and aligned to organisational standards.

United Response is a well-respected charity dedicated to championing the rights of people with learning disabilities, Autism, and mental health needs. Our mission is to empower individuals to live, work, and actively participate in their communities, free from discrimination and unnecessary obstacles. We are committed to fostering an inclusive culture focused on health, wellbeing, and respect for all identities.

In return, we offer a rewarding career with benefits including enhanced sick and maternity/paternity pay, access to discount schemes, free occupational health and wellbeing services, two wellbeing days per year, fully paid training and nationally recognised qualifications, generous annual leave, a workplace pension scheme, long service awards, travel to work schemes, and an online shopping platform with discounts from over 3,500 retailers.

Experience
Proven experience in business applications, systems, product or technology delivery within a complex organisation. Experience working with third-party or packaged applications including configuration, administration, testing, security, and release coordination. Good understanding of data, integrations, reporting, and user adoption impacts.

About you
Confident in building strong stakeholder relationships and translating operational needs into effective technology solutions. Ability to take ownership of products or functional areas to deliver high-quality outcomes. Strong communication, organisational and relationship-building skills. Able to manage competing priorities with pragmatism and sound judgement. Self-motivated, collaborative, and comfortable working autonomously. Combines hands-on technical stewardship with a practical, value-focused approach to continuous improvement and service delivery.

Qualifications
No specific qualifications are stated; however, relevant experience and a practical approach to technology delivery are essential.