Summary What you'll do As a not-for-profit housing association, providing more affordable homes for Londoners, we're looking for people to join us as Voids and Letting Coordinator. As a cornerstone member of the team, you will drive the attainment of performance targets, ensure adherence to regulations, and oversee the timely and compliant letting of properties. How you'll do it Your input will be pivotal in achieving optimal outcomes in line with our nomination agreements, emphasising customer service excellence, and strategically minimising rent loss. Managing all lettings and transfers, by working collaboratively with customers and colleagues. Adhere to all general and scheme specific nomination agreements, policies and legislation. Support the teams to complete tenancy changes (for example successions, assignments, discretionary tenancies, and mutual exchanges) ensuring best use of our homes. The Ideal Candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Essential: Proven ability to work effectively within tight deadlines. Highly organised with strong problem-solving skills, focused on delivering effective solutions. Strong written and verbal communication skills, with the ability to convey complex information clearly to diverse audiences. Desirable: Experience across a range of housing functions such as lettings and allocations, housing options. Solid understanding of housing law and processes related to the allocation of social housing. Good working knowledge of appropriate housing, tenancy, property legislation, and industry best practices. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: https://group.nhg.org.uk/careers/ We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/ Selection Process Step 1: If you are interested, please send your application now! Closing date is Sunday 1st September 2024 at 23:59pm. Step 2: Successful candidates will be invited to interview week commencing 16 September 2024. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.