Location
London, London

Hours
Full Time

Salary
Negotiable

About the Role
Within GB Retail, the Manufacturing and Industrial Practice specialises in complex global manufacturing clients with deep experience in sub-sectors including defence contracting, consumer brands, packaging, automotive, and food and beverage. This role offers the opportunity to join a large and diverse team of professionals working collaboratively toward a common goal with a focus on knowledge growth and personal development. We are seeking motivated candidates to help support our continued success over the longer term. If this environment resonates with you, we would be delighted to hear from you.

You will be responsible for a portfolio of clients and prospects with accountability for client retention and new business development. Key responsibilities include:
- Managing and developing client and Willis relationships
- Growing the portfolio within the business unit and supporting the conversion of prospects
- Understanding clients’ business and risk management needs to deliver tailored solutions through ongoing service
- Actively supporting the sales process and business area practice activity to win, retain and develop profitable new clients
- Working closely with market contacts and the Broking Team to maintain strong placement management
- Leading and delivering end-to-end client service adhering to standardised policies, procedures and service standards
- Supporting accurate budgeting, forecasting and revenue tracking for the business unit
- Providing feedback on corrective actions to retain clients or enhance process performance and supporting implementation of these actions

Experience
- Experienced knowledge of global insurance markets to effectively address client and Willis’ needs
- Proven track record of delivering high levels of client service
- Strong practical knowledge of account development and tools to achieve growth
- Experienced in new business sales processes with a history of converting prospects to clients
- Skilled at building effective relationships at all levels with clients, prospects, associates, insurers and external specialists
- Experience working with and adhering to processes and systems supporting client service delivery

About you
- Strong communication, negotiation and influencing skills
- Motivated and collaborative team player with a focus on personal and professional growth

Qualifications
- Preferably educated to degree level
- Professional qualifications such as ACII or similar are desirable