Location
London, London

Hours
Full Time

Salary
Negotiable

About the Role
Join us as a Senior Claims Advocate within our Marine Claims team, where you will act as a trusted adviser to a portfolio of Shipowner clients, leading the management of complex Marine Hull & Machinery claims across the London and international insurance markets. Working alongside a highly respected team of marine specialists, you will leverage your technical expertise, market relationships and negotiation skills to secure optimal outcomes for clients, influence claims strategy and contribute to the ongoing strength of WTW's Marine proposition.

Act as the lead claims advocate for a portfolio of Shipowner clients, providing strategic guidance throughout the lifecycle of complex Marine Hull & Machinery (H&M) claims. Drive optimal claims outcomes through effective negotiation with insurers, lawyers, surveyors, adjusters and other market stakeholders across the London and international marine insurance markets. Provide expert claims advice and coverage analysis, helping clients navigate complex loss scenarios, coverage disputes and recovery strategies.

Build trusted relationships with clients, insurers and third-party experts, delivering exceptional service and strengthening WTW's market reputation. Partner with broking teams to support client retention, new business opportunities, renewal strategy and the delivery of broader risk advisory solutions. Share market intelligence, claims trends and technical insight to support client decision-making, placement strategies and claims best practice. Mentor and support colleagues, contributing to the continued development of technical capability within the Marine Claims team.

Experience
Proven experience handling complex Marine Hull & Machinery (H&M) claims within a broker, insurer, P&I Club or marine legal environment. Strong understanding of London Market practices, marine insurance wordings and claims processes. Demonstrated ability to negotiate complex claims and achieve successful outcomes for clients and stakeholders.

About you
Excellent technical knowledge of marine claims, coverage interpretation and dispute resolution. Strong relationship management skills with the ability to guide clients, insurers, lawyers and market partners. Excellent written and verbal communication skills, with the confidence to present technical matters to a wide range of audiences. Strong commercial awareness and a client-focused mindset.

Qualifications
Professional insurance qualifications (ACII or working towards) preferred.