Location
5 Canada Square, London
Hours
Full Time - standard business hours
Salary
Negotiable
About the Role
The Account Manager develops deep customer knowledge and strong relationships to drive client retention and identify new sales opportunities across a portfolio of low-to-medium complexity/priority accounts. This role carries direct accountability for gross sales and cancellation targets within the Insurance and Corporates sector, balancing new revenue generation with proactive retention of the existing book. You will act as the primary relationship owner for a defined set of accounts, maintaining and growing revenue from the existing base while developing and executing go-to-market plans aligned to sector and territory priorities. The role requires managing the full sales cycle from opportunity identification through to close, maintaining accurate pipeline data and forecasting in Salesforce, and leading the annual price increase process to ensure effective price realization. You will apply a structured sales process and customer lifecycle framework to drive strong renewal execution and minimise cancellations, engaging credibly with industry stakeholders and peers to demonstrate sound sector knowledge. Consistent delivery against gross sales and cancellation targets is essential.
Experience
- Proven experience in account management, sales, or client relationship roles, ideally within financial data, information services, or insurance markets.
- Solid product and workflow knowledge; familiarity with the insurance/corporates sector is a plus but not required.
- Strong organisational skills with experience maintaining CRM systems such as Salesforce and account planning documentation.
- Good commercial acumen including experience with pricing and renewal processes.
About you
- Strong relationship management and client retention skills.
- Ability to manage the sales cycle and maintain pipeline discipline.
- Excellent communication and stakeholder engagement capabilities.
- Proficient in Salesforce or similar CRM platforms.
- Commercially aware with a proactive approach to meeting targets.
Qualifications
- Professional certifications relevant to the sector are advantageous but not required.
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