Location
London, Chiswick Park

Hours
Full Time, 9am - 5pm. International travel and out-of-hours work may be required.

Salary
Negotiable

About the Role
The key purpose of this role is to provide full scale account management for Sport 24, IMG's owned and operated, industry-leading live sports channel for the airline and cruise line industries. You will work closely with the Commercial, Marketing, and Operations teams within the Sport 24 project. The role focuses primarily on advertising account management, campaign delivery, client reporting, data insights, and partner service. You will be responsible for maintaining strong client and partner relationships, supporting customer success, and providing accurate commercial and performance information to help inform Sport 24’s strategy and day-to-day decision-making. This position plays an important role in nurturing Sport 24’s relationship with clients who bring in significant year-over-year revenue.

Key Responsibilities and Accountabilities
Advertising and Inventory Management: Maintain key client reporting including broadcast transmission and channel impression reports for advertisers, rights holders, and broadcast distribution tracking. Coordinate, manage, and communicate advertising content rotations and inventory management. Collaborate with channel operations and scheduling teams regarding campaign creative delivery, campaign targets, and monthly channel viewership data. Ensure timely delivery of campaign activation and proof of play management. Act as the day-to-day point of contact for all advertising clients (agency and brand direct). Manage client contracting and invoice processes in partnership with Finance and Legal. Maintain rights holder and advertising matrix with Legal and Acquisitions. Keep sales and pipeline lead information up to date across internal CRM systems, working with Commercial and Sales Operations teams. Provide ongoing pipeline analysis to Commercial leadership when requested. Compile campaign and commercial decks for advertising clients. Maintain regular contact with and nurture partner relationships to ensure customer success and respond to ad-hoc requests. Align closely with Operations, Marketing, and Commercial teams to streamline partner communication. Manage and maintain the partner database including contract terms, channel information, technical requirements, deliverables, and other important data.
Data Distribution & Insights: Gather and consolidate passenger viewership and content performance data from airlines, cruise lines, and Original Equipment Manufacturers (OEMs). Manage and maintain the data insights dashboard to inform decisions for Operations, Brand Partnerships, Commercial, and Marketing teams. Compile monthly partner reports on the performance of Sport 24 and Sport 24 Extra. Manage the setup, execution, and delivery of the proprietary TKO Brand Lift Survey for Sport 24, covering both advertising clients and the overall Sport 24 network.

Experience
Direct experience in client management, media or entertainment, and/or advertising agencies. Proven success managing projects, building relationships, and delivering results. Project management, research, and/or agency experience preferred. Experience working with international and domestic account management and marketing teams. Significant experience in building and maintaining key customer relationships. Knowledge of broadcast media, sport, advertising, and familiarity with travel, lifestyle, and emerging digital/OOH media platforms preferred.

About you
A proactive, diligent, and organized individual with exceptional communication and client relationship-building abilities. Decisive with the ability to build strong relationships that support profitability, customer satisfaction, and achievement of sales targets. Demonstrates business acumen, operational excellence, innovation mindset, and leadership & collaboration skills aligned with IMG’s core competencies.

Qualifications
No specific qualifications are stated; however, success is driven by competencies including understanding financial drivers, driving efficiency and continuous improvement, cultivating curiosity and innovation, and inspiring collaboration across teams.