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Allocations and Lettings Specialist

Peabody
£31,700
Full-time
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Description
Your day as an Allocations & Lettings Specialist at Peabody could start with reviewing new build properties for upcoming allocations, before working closely with our Neighbourhood Customer Specialists to arrange viewings and sign-ups for potential tenants. Then, you might find yourself collaborating with local authorities to manage priority transfers and rehousing needs, ensuring that homes are let as efficiently as possible and that customer queries are handled with care. In this role, you’ll be at the heart of ensuring Peabody’s homes are filled quickly and efficiently, minimising empty homes and maximising income. You’ll work collaboratively with various teams to ensure properties meet compliance standards, re-let times are minimised, and customer satisfaction is kept high. You may be required to carry out viewings with prospective residents, so a flexible approach is essential for this role. You’re a proactive problem-solver who thrives in a fast-paced environment. You’ll enjoy building strong relationships with colleagues and external partners, ensuring that all lettings, allocations, and rehousing needs are handled with care and efficiency. If you’re committed to delivering exceptional service, ensuring compliance with housing regulations, and improving the lives of our residents, this could be the perfect role for you. If you’re detail-oriented, passionate about housing, and ready to make a difference, we want to hear from you. You’ll be a key player in our mission to provide quality homes and services, helping people across our communities thrive. This is a 12-month fixed term contract. Could it be you? To be a success in this role, you’re: knowledgeable of social housing and understand how the allocations process supports the rest of the housing operational teams knowledgeable of using choice based letting systems, nominations, processing voids, relets and new properties have strong IT skills and can interrogate information and devise and produce accurate reports for stakeholders experienced in liaising with external stakeholders whilst being mindful of GDPR experience of allocations and Mutual exchange process for a registered housing provider At Peabody, we’re dedicated to helping people flourish. Here are just a few of the benefits of working with us: Flexible and hybrid working options Up to 30 days’ annual holiday plus bank holidays Up to 10% pension contribution matched 1:1 Two additional paid volunteering days each year Access to a flexible benefits scheme, including healthcare, dental care, and more Ready to join us? Please click ‘Apply Now’ and submit both your CV and a bit about why you are the right person for the role. If you have any questions about this role, please email [email protected] Interviews will be taking place on 2nd & 4th October You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.
Expiry date: 11/10/2024
Allocations and Lettings Specialist
Company
Peabody
Salary
£31,700
Job Type
Full-time
Location
London
Our Commitments
Living Wage Employer
Hiring Local
Disability Confident
Building Diverse Workforces
Climate Conscious
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Peabody

Charity & Non-profit Organisations
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About us
We're at a particularly exciting point in our story: Catalyst joined the Peabody Group as a subsidiary on 1 April 2022, and should fully merge in April 2023. The new organisation will be responsible for 104,000 homes, with 220,000 residents across London and the South East of England. By joining together, we’ll go further and faster with our plans to improve our services, invest in our homes and communities and create innovative solutions to the challenges of carbon consumption and building safety. If you join us you'll be part of something special: fulfilling your ambitions and working with people who truly care. We offer great opportunities to develop and grow and a range of flexible benefits. You'll also have the chance to work with colleagues who want to help people make the most of their lives. We need talented employees who want to make a difference. If this sounds like you we can’t wait to meet you.
Metrics we Are Proud of
4000+
Employees paid the Real or London Living Wage
38%
of our board members are women
20%
Social value weighting in procurement activities
Benefits
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Mental Health
Free, confidential assistance programme for 24/7 phone counselling, legal advice, and referral for therapy.
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Health and Wellness
Annual allowance to spend on health benefits e.g. gym memberships, cycle-to-work scheme and dental insurance
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Giving Back
We also offer payroll giving to charity and you can take two working days to volunteer in the community.
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Flexible Working
We're happy to talk flexible working, including part-time, compressed hours or from home.
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Learning & Development
Multiple opportunities for L&D, including mentoring, career coaching, apprenticeships or e-learning
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Support
We have a team of employee supporters, who can help you access information, support and guidance
Our Commitments
Living Wage Employer
Disability Confident
Hiring Local
Building Diverse Workforces
Climate Conscious

Peabody

Charity & Non-profit Organisations
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Our Commitments
Living Wage Employer
Disability Confident
Hiring Local
Building Diverse Workforces
Climate Conscious