Location
Link St, London

Hours
Shift work including some weekends and bank holidays to ensure continuous support for residents

Salary
£27,176 per annum

About the Role
Are you passionate about making a difference in the lives of people facing mental health challenges? At Peabody, we are looking for a compassionate and dedicated Mental Health Support Worker to join our team. In this role, you’ll provide housing-related support to vulnerable adults, including those with a dual diagnosis of mental health conditions and substance misuse, helping them build confidence, resilience, and independence. Our approach is person-centred, recovery-focused, and trauma-informed, ensuring we meet our customers where they are with kindness and care.

Your typical day will begin with a handover from a colleague, ensuring continuity of care. You’ll start with a welfare "check-in" with a customer you’re assisting, followed by updates to their support plans and safety assessments to reflect their evolving needs. You'll also carry out flat or room inspections to identify repairs, health and safety concerns, or fire risks. Later, you might plan a group activity to help customers enhance their independent life skills.

As the face of Peabody, no two days will be alike. You’ll play a vital role in supporting the practical needs and well-being of residents while promoting their recovery and independent living skills. This includes assisting residents in maximising their income, accessing benefits, and budgeting for domestic bills and living expenses. Your work will directly contribute to helping customers thrive and live more fulfilling lives.

Experience
Demonstrated experience and knowledge of best practices for supporting mental health client groups or vulnerable adults, including recovery-focused and trauma-informed approaches.

About you
You are caring, compassionate, and committed to making a difference. You thrive in a collaborative environment, working closely with colleagues and partner agencies on safeguarding, welfare, and risk concerns. You have a proactive approach and a genuine desire to support others, embodying Peabody’s values.
You are prepared to work shifts, including some weekends and bank holidays, to ensure continuous support for residents.

Qualifications
Proficiency in written English to document and communicate effectively.
This role requires an enhanced DBS check.
You must be eligible to work in the UK; Peabody cannot offer Visa sponsorship for this position.