The vacancy As an experienced leader in housing management, you're passionate about delivering high-performing services that place residents at the heart of everything you do. With a proven track record in customer service excellence, you're motivated by the opportunity to drive change and inspire large teams in a complex operational environment. If this sounds like you, this is your opportunity to take the next step in your leadership journey and make a lasting impact on our Northwest London region. Leading our operational teams, you'll oversee services to 26,000 homes, ensuring that residents' needs shape the way we work. You'll manage day-to-day operations while delivering strategic outcomes aligned with our mission to create thriving, inclusive communities. Your expertise in lettings, community safety, and team development will be essential as you coach and guide employees through change. You'll work closely with our Managing Director and partner with key business areas to deliver a seamless, resident-centric experience. Building strong relationships, both internally and externally, will be key to ensuring our services are responsive, innovative, and effective. Your ability to lead with commercial acumen while maintaining a social purpose will help us meet our objectives in a rapidly changing housing landscape. Here just a few of the benefits for working at Peabody: 30 days' annual holiday plus bank holidays Two additional paid volunteering days each year Flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance Up to 10% pension contribution Ready to apply? Submit your CV and a supporting statement in one document, outlining why you're the perfect fit for this role. For an informal discussion, please contact Sharon Goddard. If you have any questions about this role, please email Victoria Wilson at [email protected] Interviews will be taking place week commencing 30th September. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.