Location
40 Blackfriars Rd, London

Hours
Rotating shift pattern, including evenings, weekends and peak trading periods

Salary
Competitive salary

About the Role
Lead the team by example, keeping them engaged, motivated and confident in delivering warm, genuine Seabird experiences. Work closely with the Restaurant Manager and kitchen leadership to ensure front and back of house operate seamlessly together. Support the Restaurant Manager with the day-to-day running of the restaurant, including rotas, training, payroll checks and basic financial administration. Help onboard and train new team members, ensuring brand standards, service steps and safety procedures are understood and followed. Create a positive and inclusive team culture by giving regular feedback, coaching in the moment and supporting development. Be present on the floor, anticipating guest needs, handling feedback and resolving complaints with care and confidence. Ensure high standards of food and beverage presentation, cleanliness, stock control and compliance with food safety and licensing requirements. Share guest insights and operational ideas with the wider F&B team to help continuously improve the Seabird experience.

Benefits
28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and access support for physical & mental wellbeing. Confidential hotline and network of mental health first aiders. Retail & hospitality perks through partners. A free night at The Hoxton and a meal for two when you start. Meals provided during shifts. Excellent discounts across the Ennismore family for you and your nearest and dearest. Free night at The Hoxton every year and additional rewards for milestones. Opportunities to progress and switch roles within a global family of brands. Training academies and development programs. Extra time off to volunteer with partner charities. Regular team events including drinks and bi-annual parties. Enhanced family leave. Annual diversity and inclusion events to learn, celebrate and make a positive impact.

Experience
Previous experience as a supervisor or assistant manager in a busy, quality-led restaurant or bar environment. A solid understanding of front-of-house operations, service standards and people management basics.

About you
Comfortable working a rotating shift pattern, including evenings, weekends and peak trading periods. Confident communicator in English; additional languages are a plus. Organised and detail-focused, while staying flexible and calm under pressure. Someone who leads with personality and empathy, not ego. A genuine passion for hospitality and creating memorable guest moments. A team player who enjoys getting stuck in and supporting others to succeed.

Qualifications
No specific qualifications required, but relevant hospitality experience and leadership skills are essential.