Location
London

Hours
Full Time - Hybrid working with up to 50% travel to engage with clients face-to-face

About the Role
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities by fostering an inclusive environment where everyone feels welcome to be themselves—with the freedom to exchange ideas, think innovatively, and listen meaningfully to each other and our customers. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we are advancing AI to move from insight to action—enabling intelligence that understands complexity and responds to it. We decode risk to unlock opportunity, helping clients navigate uncertainty with clarity, speed, and confidence.

As an Associate Director - Relationship Manager, you will manage the full sales lifecycle for a portfolio of banking clients, deepen strategic relationships with existing customers, and drive new business growth across Europe and Africa. You will drive strategic engagement and commercial relationships with key banking customers, develop a deep understanding of their business priorities, challenges, and growth objectives, and identify opportunities that create value for both customers and Moody’s.

Key responsibilities include building and maintaining trusted relationships with C-suite executives and senior decision-makers, developing and executing account strategies to expand Moody’s footprint, prospecting and winning new banking customers, serving as the primary relationship owner and escalation point, and collaborating across Moody’s teams to deliver an integrated customer experience. You will also maintain disciplined pipeline management, forecasting, and reporting to ensure achievement of revenue and business development objectives.

This role offers a dynamic work environment with hybrid working flexibility and requires up to 50% travel to engage clients face-to-face. You will represent Moody’s at industry conferences, client events, and company-sponsored programmes to strengthen market presence and build strategic relationships.

About the Team
Our Banking Sales team partners with leading financial institutions to help them navigate risk, support regulatory requirements, and drive business growth through Moody’s data, analytics, research, and technology solutions. The team focuses on building trusted client relationships, delivering strategic value, and expanding Moody’s presence within key banking markets across the region.

Moody’s is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity, or any other characteristic protected by law.

Experience
- Sales experience within software, data, analytics, or financial services organizations, with a proven track record selling to banks and financial institutions
- Strong understanding of the banking sector including risk management, lending, treasury, capital markets, regulatory compliance, and credit analysis workflows
- Knowledge of how banks leverage credit research, quantitative models, data, analytics, and risk solutions to support strategic decision-making and risk assessment
- Proven ability to use a consultative, needs-based, and solutions-oriented sales approach throughout complex enterprise sales cycles
- Demonstrated success building relationships and influencing senior stakeholders including C-suite executives and business leaders within banking organizations
- Exceptional client relationship management skills with the ability to develop long-term strategic partnerships and maintain momentum in a remote environment
- Strong commercial acumen with the ability to identify growth opportunities, navigate complex buying processes, and deliver mutually beneficial outcomes
- Creative problem-solving, organizational, and prioritization skills with the ability to manage multiple opportunities and meet deadlines in a fast-paced environment
- Basic understanding of artificial intelligence concepts with curiosity and enthusiasm for learning how AI tools can improve processes and drive efficiency
- Fluency in English and French is essential

About you
You are a motivated professional who models Moody’s values: investing in every relationship, leading with curiosity, championing diverse perspectives, turning inputs into actions, and upholding trust through integrity. You have strong presentation, negotiation, written, and verbal communication skills across in-person and virtual environments. You are interested in exploring AI systems and developing awareness of responsible AI practices including risk management and ethical use.

Qualifications
Bachelor’s degree in Finance, Economics, Business, Banking, or a related discipline