Location
222 Upper Street, London

Hours
Full time hours (specific hours to be confirmed)

Salary
£31,554 per annum

About the Role
As a Health Care Support Worker within the Urgent Community Response (UCR) service at Whittington Hospital NHS Trust, you will deliver a high standard of care in line with Whittington Health and national quality assurance frameworks. You will organise your own workload and establish priorities in collaboration with the nurse in charge or lead therapist, working unsupervised when required. Maintaining accurate and up-to-date patient and electronic records is essential. You will regularly participate in team meetings, liaise effectively with the wider multidisciplinary team, and report to the nurse in charge or therapy lead as appropriate. You will assist in orientating new staff and engage in one-to-one meetings, objective-setting, and clinical appraisals following the Knowledge and Skills Framework (KSF). Maintaining an up-to-date portfolio and participating in clinical supervision are key responsibilities. You will be encouraged to expand your nursing and therapy knowledge and skills through further training and support teaching others. Competency in using Word documents, email, and the Internet is required, with a willingness to develop computer skills further. You will submit statistical information as needed and participate in clinical audits to promote patient-centred care. Additionally, you will support team managers and administration staff with office systems management and collaborate with senior nurses and therapists in role development. Other duties within reasonable capacity and capability may be assigned by Team Managers and the Service Manager.

Experience
Previous experience in a healthcare or support role is desirable but not essential. Ability to work independently and as part of a multidisciplinary team is important.

About you
- Demonstrates a positive and professional attitude towards patient care and the UCR service
- Organised and able to prioritise workload effectively
- Good communication and interpersonal skills to liaise with team members and patients
- Willingness to learn and develop new skills
- Competent in basic computer skills including Word, email, and Internet use

Qualifications
No specific qualifications are required; however, a commitment to ongoing professional development and training is expected.