Here at Peabody, we have an exciting opportunity for four Bank Concierge Officers (Annualised Hour) to join our dedicated team in various locations, particularly in Thamesmead, Lewisham and may be required to support other areas. What you'll need: Experience providing excellent customer service. Experience providing a residential concierge service or other similar front of house role. Experience using Microsoft Office. If this sounds like you, this maybe the perfect role for you! A bit about the role: Bank Concierge Officers are required to work within a mixed tenure flagship regeneration scheme. This position is primarily customer focused, you'll meet and greet all visitors to reception with a helpful attitude and good interpersonal skills. We are looking for committed individuals with a positive & helpful attitude and good interpersonal skills. If successful, you will work in new builds at our flagship developments on various locations, welcoming residents, responding to enquiries in person, email and over the phone, providing guidance to visitors, as well as other ad hoc activities. This role requires basic IT skills, with knowledge of windows 10 as well as MS office suit software. The shift pattern for this role is: Monday to Friday - Three shifts from 7:00 to 15:00 / 11:00 to 19:00 / 14:00 to 21:30 Weekends - one shift from 8:00 to 16:00 Training and uniform will be provided. Successful applicants will need to be subject to a basic disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed. A bit about us: 160 years after it was established, Peabody is one of the oldest not-for-profit housing associations in the UK. The Peabody Group is responsible for more than 107,000 homes, with around 220,000 residents across London and the Home Counties. We also have around 20,000 care and support customers. Our purpose is to help people flourish, and we are getting closer to residents by taking a local approach. We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained. Our retrofit projects will make thousands of our homes more energy efficient. We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing. Here just a few of the benefits for working at Peabody: Flexible and hybrid working (depending on the role) Up to 30 days’ annual holiday plus bank holidays Competitive salaries that are benchmarked regularly against current market rates Two additional paid volunteering days each year Family friendly policies Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal 4 x Life Assurance Up to 10% pension contribution matched 1:1 Are you ready to apply? PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. To be considered for the position of Bank Concierge Officer, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role. If you have any questions about this role please email Talent Specialist, Tanisha Johnson at [email protected] Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.