Location
London, SW1P 3BT

Hours
15 hours per week, Monday to Friday from 17:00 to 20:00

Salary
£14.00 per hour

About the Role
Do you have a passion for maintaining a safe and clean workplace? Do you enjoy working as part of a team that delivers excellent customer service? ISS Facilities Services is recruiting a Cleaning Operative to work within a high-profile government building in Westminster, London SW1P. This is a great opportunity to join an account-winning team and make your mark.
As a Cleaning Operative, you will be responsible for delivering safe, compliant cleaning services on time while providing a leading customer experience to a high-profile site and VIPs. You will help create a memorable workplace experience by implementing the service culture mindset and promoting positive behaviours that impact colleagues and customers.
ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services across public and private sectors. We are committed to equipping our Placemakers with the knowledge, skills, and tools to deliver exceptional service, connecting people and places to make the world work better.

Key Responsibilities
- Carry out all cleaning tasks according to the work schedule, ensuring areas are cleaned to the highest standards at all times
- Clean, stock, and supply designated facility areas including T-Points, communal areas, toilets, showers, gym, office areas, meeting rooms, and any ad hoc areas
- Empty and clean waste bins and recycling areas
- Attend to ad hoc duties as directed by the site supervisor
- Clean meeting rooms, tea points, washrooms, showers, changing rooms, canteen, gym, car park, loading bay, stairwells, landings, and lifts
- Remove carpet stains using specific cleaning machines
- Perform hard floor scrubbing with appropriate machines
- Vacuum and mop floors
- Damp clean trained surfaces
- Perform high- and low-level cleaning including dusting, polishing surfaces, glass, and mirrors
- Clean fixtures and fittings such as radiators, handles, kitchen fittings and equipment, sanitary fitments, desks, tables, chairs, fire extinguishers, door frames, tiles, walls, blinds, and wall pictures
- Ensure equipment is cleaned after use, maintained, and stored correctly
- Report any equipment breakdowns daily
- Report building faults to line manager and supervisor
- Respond courteously to customer and management requests
- Maintain Health and Safety standards at all times
- Use all chemical and cleaning solutions correctly
- Report any dangers, near misses, or hazards encountered to your supervisor

Experience
No specific experience required, but a proactive and positive ‘can do’ attitude is essential.

About you
- Reliable and hardworking with a professional attitude
- Able to work to a schedule using your own initiative
- Able to work as part of a team
- High level of flexibility and a positive attitude to change and improving service delivery
- Live within a practical travelling distance of the region
- Suitable background for National Security Vetting and ability to achieve and maintain a Security Check (SC) in line with customer requirements
- Calm and professional approach at all times

Qualifications
No formal qualifications are required for this role.