Location
London
Hours
Full Time
Salary
Negotiable
About the Role
The Commercial Manager is responsible for assuring the cost and contract management of healthcare construction projects from contract award through to final account and close out. This role involves central programme responsibilities, working closely with the delivery teams of large-scale hospital schemes. Key objectives include cost control, risk management, compliance with wider programme requirements, and delivering value for money.
Key responsibilities include monitoring commercial performance by maintaining forecasts versus baselines for cost, incentivisation provisions, defined cost versus target, payments, and commercial KPIs using dashboards and trend analysis. The role requires routine site visits to complete health checks and reviews, ensuring emerging commercial risks are escalated with clear recovery actions and owners.
Commercial assurance of change control is critical, ensuring change procedures are understood and followed, including scope definition, pricing methods, defined cost build-up, risk allowances, approvals, and audit trails. The Commercial Manager assesses changes requiring approval to confirm compliance and value for money before commitment and undertakes trend analysis incorporating scheme data across the programme.
The role also involves planning and implementing commercial close out and rolling final account settlements. Risk management includes supporting the maintenance of live threats and opportunities, reviewing quantified impacts, and reporting net effects to scheme forecasts.
Endorsing and validating NEC4 ECC KPIs and incentives is essential, assuring KPI definitions, measurement, and evidence align with NEC4 ECC and incentive mechanisms. The Commercial Manager validates monthly submissions, challenges unsupported claims, and confirms governance before triggering pain/gain or incentive payments.
Provision of clean, timely project data (cost, change, risk, carbon, life cycle) to the Data team ensures benchmarks and analytics are accurate and comparable.
Stakeholder management involves building and maintaining collaborative relationships with contractors and suppliers, using structured engagement to resolve commercial issues and ensure satisfaction of contract and alliance framework conditions. The role includes undertaking Trust and Contractor engagement to confirm team familiarisation with framework conditions and processes, conducting periodic compliance checks against contract conditions and alliance protocols, and recording non-conformances with corrective actions and due dates.
Defined cost assurance requires implementing robust approaches to ensure accuracy and control.
Experience
Proven experience in commercial management within construction of major programmes and projects. Strong knowledge of construction contracts, preferably NEC and/or JCT. Excellent cost control, reporting, and collaboration skills.
Desirable experience includes working with public-sector healthcare clients, understanding live healthcare environments, and knowledge of healthcare technical standards and compliance frameworks.
About you
Detail-oriented and proactive with strong analytical and communication skills. Able to build collaborative relationships with diverse stakeholders and manage commercial risks effectively. Comfortable working in complex, high-value healthcare construction environments.
Qualifications
Degree in Quantity Surveying, Commercial Management, Construction Management, or a related field. Professional membership or working towards membership of RICS, CIOB, or equivalent.
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