Location
London

Hours
Hours may vary; flexibility required to support store and delivery needs

Salary
Negotiable

About the Role
As the face of Sainsbury’s at every doorstep, you will deliver groceries with a thoughtful, friendly, and helpful service that makes customers feel valued. You will drive a 3.5 tonne refrigerated van to deliver orders on time and in excellent condition. Your responsibilities include completing vehicle checks to ensure the van is roadworthy, clean, and organised, securing customers’ shopping before departure, and following planned routes while driving safely in various traffic, weather, and road conditions. You will move containers weighing up to 15kg and deliver shopping to a variety of properties, which may involve steps, lifts, or longer walks from the van. Excellent communication with customers is essential, including keeping them informed of delays, handling queries, and managing any order changes. When not out on deliveries, you may assist with tasks across the store as needed. This role requires energy, warmth, and care to consistently deliver an outstanding doorstep experience, reflecting Sainsbury’s commitment to customer service.

Experience
No specific prior experience required, but comfort driving larger vehicles and working in a fast-paced, physical environment is essential.

About you
Friendly and welcoming with genuine enthusiasm for helping customers and pride in delivering the best doorstep experience.
Comfortable driving a 3.5 tonne vehicle safely in diverse locations including busy residential streets, city centres, and narrow country lanes.
Physically able to repeatedly move shopping containers weighing up to 15kg.
Capable of working independently while also thriving as part of the wider store team.
Flexible and willing to work across the store and take on new challenges.
Open to learning, developing, and using route and delivery technology.
Ability to use initiative, solve problems, and make safe decisions on the road.

Qualifications
Must be over 18 years old.
Full UK/EU driving licence held for at least 12 months with no more than 6 points.
Right to Work eligibility in the UK.
Successful completion of an online driving risk assessment and a driving assessment upon joining.
Awareness that Sainsbury’s uses in-cab AI cameras to monitor driver behaviour to ensure safety and compliance.