Location
City of Westminster, with operational activities consolidated in Norcross, Blackpool, and a planned move to the Government Hub at Talbot Gateway, Blackpool in 2027.

Hours
Monday to Friday with flexible working options and hybrid working arrangements where the role permits. Office-based employees are expected to spend a minimum of 60% of their working time in the office, subject to site capacity and workplace adjustments.

Salary
£46,040 per annum, plus Ministry of Defence contribution of £13,337 towards the Civil Service Defined Benefit Pension scheme.

About the Role
The DBS Business Analyst plays a critical role in understanding and analysing user and business needs to ensure outcomes align with service vision and business strategy. You will act as a critical friend to challenge constructively and facilitate collaboration and communication with stakeholders to support design, build, and delivery of solutions that meet user needs.

Key responsibilities include:
- Requirement Gathering: Driving research and gathering business requirements to determine need and value.
- Process Modelling: Mapping 'As-Is' and 'To-Be' business processes using various tools.
- Gap Analysis: Evaluating requirements against current and target states to identify development opportunities.
- Impact Analysis: Assessing consequences of changes and scoping project design.
- Benefit Analysis: Leading identification of business-related actions to assist project delivery.
- Stakeholder Management & Engagement: Collaborating with business owners, change leads, and users.
- Facilitation: Identifying business needs with owners and users.
- System Analysis: Coordinating system analysis to translate business needs into technical solutions.
- Assurance & Quality: Applying recognised methodologies and quality gates.
- Traceability: Ensuring changes follow a fully auditable process.
- Business Improvement: Coordinating with Business Improvement teams to deliver project benefits.
- Business Solution Design: Aligning systems, workflows, and processes with target operating models.
- Delivery Products, Tools & Documentation: Producing frameworks, methodologies, specifications, user cases, UAT plans, defect analysis, and guidance to support change delivery.

DBS is committed to creating an inclusive and respectful working environment that reflects societal diversity and offers opportunities for professional development and flexible working patterns. Join us to support UK defence customers with outstanding service every time.

Experience
Essential:
- Change management experience in a project delivery environment.

Desirable:
- Knowledge and experience of shared services in the public sector.

About you
- Dedicated and passionate about making a difference.
- Strong communication and stakeholder engagement skills.
- Ability to challenge constructively and act as a critical friend.
- Collaborative and able to facilitate effective communication.
- Committed to continuous improvement and delivering value.
- Comfortable working in a flexible and hybrid working environment.

Behaviours assessed include Leadership, Changing and Improving, and Communicating and Influencing.

Qualifications
Desirable or willing to work towards:
- Government Project Delivery Accreditation – Practitioner Level
- APMG Agile Business Analysis Practitioner
- BCS International Diploma in Business Analysis

Technical Skills
Assessed during selection:
- Government Project Delivery Framework - Business Analysis - Requirements Management (Practitioner Level)
- Project Delivery Framework - Business Analysis - Solutions Development (Practitioner Level)