Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview The Deputy Head of Consulting will play a pivotal role in the strategic growth and international expansion of GSTT. This individual will support the implementation of the Consulting strategy, lead the delivery of high-impact consulting projects, and drive the development of new consulting business opportunities in international markets. The Trust receives many opportunities and needs to be customer focussed and responsive. This requires autonomous individuals who have a breadth and depth of commercial knowledge as well as a level of seniority and gravitas when dealing with senior stakeholders internally and externally to the organisation. The successful candidate will leverage their extensive experience in the healthcare sector to provide strategic insights, optimise operational efficiencies, and enhance the quality of healthcare services delivered by our international partners. They will have broad business development and consulting expertise, which they will draw on to develop and deliver International and UK Consulting opportunities, to engage with clinical and corporate colleagues, and to drive projects to completion on time and within the allocated budgets. It is essential the appointee is a proven team player who is able to engender trust and respect from colleagues at all levels. The post holder will be required to travel both within the UK and Internationally as required to deliver projects directly with clients. Main duties of the job Key Areas of Achievement To be a leading consulting expert within the Guy’s and St Thomas’ Consulting team and the Trust. Develop and maximise relationships with external partners, delivering consulting opportunities that deliver high quality services and additional revenue and profit into the Trust. Be an ambassador for Guy’s and St Thomas’ Consulting and develop and maintain relationships across the breadth of junior and senior staff within the organisation to the highest standards. 6. Working for our organisation The Guy’s & St Thomas’ Consulting team are primarily responsible for making money which goes directly back into our frontline NHS Clinical Services. They work in partnership and collaboration with the Guy’s and St Thomas’ Specialist Care team, the Commercial Education and Events team, CITI, and other services). The work of these teams allows the Trust to diversify its income away from core NHS funding streams as well as to enhance our clinical, educational and research expertise. The scope of commercial activity includes, a private patient service, a consulting business (Guy’s & St Thomas’ Consulting), commercial education and events, intellectual property management and commercial research – in the UK and internationally. The Guy’s and St Thomas’ Consulting team work to five core principles, which are: · They raise money for the Trust which support the development of clinical services. · They utilise capacity that is not required for the delivery of contracted NHS activity. · They enhance the reputation, name and brand of the Trust. · They enable the Trust to operate more efficiently or at lower cost. · They enable the Trust to attract more high quality talented people. The Trust has a goal of significantly diversifying its income base through increasing its commercial offer. The Guy’s and St Thomas’ Consulting team is critical in providing the commercial expertise and acumen to support the Trust in delivering this goal. Detailed job description and main responsibilities Strategic Consulting and Advisory: Lead and manage consulting engagements with international healthcare organisations, providing expert advice and strategic insights. Develop and implement comprehensive business plans and strategies that align with the Trust’s objectives and international growth ambitions. Conduct in-depth analyses of healthcare systems, identifying areas for improvement and recommending evidence-based solutions Business Development: Identify and pursue new business opportunities in international markets, fostering relationships with key stakeholders and potential clients. Lead on and conduct the due diligence and associated assessment of new regions, organisations, clients / partners, and / or opportunities to ensure all potential risks are identified, considered and mitigated. Develop proposals, negotiate contracts, and manage client relationships to ensure successful project outcomes and client satisfaction. Represent GSTT at international conferences, workshops, and networking events to promote Guy’s and St Thomas’ Consulting. Project Leadership and Delivery: Oversee the planning, execution, and delivery of consulting projects, ensuring they are completed on time, within scope, and within budget. Lead cross-functional project teams, providing direction, support, and mentorship to junior consultants and team members. Implement robust project management methodologies to track progress, manage risks, and ensure the quality of deliverables. Understand and support the Trust in respect of cultural differences within different international markets to ensure the highest levels of respect and integrity at all times when working with clients. Strategy Implementation: Support the Head of Guy’s and St Thomas’ Consulting in the implementation of the Trust’s consulting strategy, aligning initiatives with the Trust’s overall mission and goals. Monitor and evaluate the effectiveness of the consulting strategy, making adjustments as needed to achieve desired outcomes. Collaborate with internal departments to ensure the integration and alignment of consulting projects with the Trust’s operations and priorities. Make commercial judgements, including making recommendations where there is no precedent within the current organisation at Guy’s and St Thomas’. Bring new ideas and consulting methodologies / approaches to the Trust which enhance the approach taken in undertaking international consulting activities. Present complex and commercially sensitive information up to Board level ensuring it is well explained and understood, including the drafting of relevant committee and Board papers. Finance Management and Reporting Take full financial accountability for each complex project the post holder is managing; this will include: Briefing on the financial requirements. Ensuring appropriate legal and financial advice has been obtained. Appropriate financial models have been developed and the required entries to make these effective are accurate and complete. The costs, proposed margins and profitability are accurate and clear. Thought Leadership and Knowledge Sharing: Contribute to the development and dissemination of thought leadership materials, including white papers, case studies, and articles on healthcare management and international business development. Facilitate knowledge sharing and best practices across GSTT and its international partners to drive continuous improvement and innovation. Skills and Competencies: Strong strategic thinking and analytical skills, with the ability to translate insights into actionable recommendations. Excellent project management skills, with experience in leading cross-functional teams and managing multiple projects simultaneously. Exceptional communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels. Deep understanding of healthcare systems, policies, and international healthcare markets. Proficiency in business development, including proposal writing, contract negotiation, and client relationship management. Experience: Minimum of five (5) to seven (7) years of experience in management consulting, with a significant portion spent in the healthcare sector and / or healthcare consulting. Proven track record of leading and delivering complex consulting projects in international healthcare settings. Experience of working with NHS Trusts or other public healthcare organisations is highly desirable. Additional Information: This role may require international travel to meet with clients and partners. The successful candidate will be expected to stay current with industry trends and developments in healthcare management and consulting. Person specification Knowledge/Qualifications Essential criteria Degree or equivalent professional qualification MBA level education or equivalent relevant management experience and exposure in an NHS or international healthcare setting or a wealth of relevant experience demonstrating proven success. Demonstrable capability and capacity for providing consultancy services at a senior level in a large, complex acute hospital environment. Desirable criteria Prince 2 Practitioner MSP Practitioner Diploma / Masters - Post graduate business or management qualification. Previous Experience Essential criteria A minimum five (5) years’ experience working at a senior level in a healthcare consultancy role. A demonstrable successful record of working with senior managers and directors Some management experience working at a strategic level. Experience of identifying consulting opportunities internationally and building relationships with key stakeholders in overseas markets. A significant period of successful proposal development and management. Substantial project management experience in large complex organisations. A significant and demonstrable period of experience in the development, design and implementation of consulting projects in a complex environment. Experience of interpreting all relevant commercial information, making recommendations and implementing changes across a large and complex organisation. A significant level of experience in the initiation and management of change. A significant level of experience managing successful complex projects, including modelling, planning, service change and development. Ability to forge good working relationships, promoting a positive working environment to enhance morale and productivity. Desirable criteria A good understanding of consultancy work in the healthcare context Experience of presenting information at Board Level Skills Essential criteria A ‘can do’ attitude who wishes to makes things happen A clear communicator with excellent oral and written communication skills, with the ability to work with all levels of staff. Strong organisational ability and well-developed resource and staff management skills: able to forecast, plan, develop and manage consulting opportunities in line with the Consulting Strategy and the Trust’s vision. A safe pair of hands with a track-record of reliability in achieving complex deliverables in challenging circumstances, and escalating issues that arise in a timely manner. A strong sense of quality and professionalism, being able to lead by example. An excellent relationship manager and team player with the skills and credibility to build and maintain trust from colleagues and clients at all levels. Highly developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust’s and your performance expectations. Consultative in approach with the ability to influence and persuade colleagues understanding their concerns and be able to respond with effective approaches Highly developed analytical skills, with the ability to review and analyse complex problems and processes, and to develop and recommend practical and workable solutions to address them. Ability to be adaptable and to develop innovative commercial offerings. A problem solver and self-starter, with a flexible and pragmatic approach to problem solving within confirmed working practices, able to operate within agreed parameters, and with autonomy. Ability to present highly complex information to staff including directors. Demonstrable success in delivering change and performance with and through management teams, by engaging them in the strategic direction and delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback. Desirable criteria An understanding of the changing international healthcare environment and the challenges it faces. An in-depth understanding of the healthcare consulting market and the challenges it faces. Ability to influence senior colleagues who may hold a different view on the optimal approach to a complex issue. Sound financial management skills; able to effectively manage budgets. Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative solutions, approaches and partnerships. Skills (2) Essential criteria Approachable, pleasant, reliable, and flexible. Polite and professional manner, with an awareness of self-development. Diplomatic, and able to work in politically changing environments. Well-developed coping mechanisms. Self-Motivated, with the ability to manage and deliver to deadlines. Highly professional, dynamic, and forward thinking, with strong relationship skills. A team player, who is flexible and responsive to the needs of colleagues. A strong sense of personal and team accountability coupled with a clear understanding of the boundaries around delegated authority. Enthusiastic, tenacious and driven with determination to succeed. Additional Information Essential criteria A commitment to improving patient outcomes through an ability to sustain a clear performance focus on achieving demanding goals. Sound political judgement and astuteness in understanding and working with complex policy, and diverse interest groups, and common sense in knowing when to brief “up the line. High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude Strong sense of commitment to openness, honesty and integrity in undertaking the role. A strong sense of personal and team accountability coupled to a clear understanding of the boundaries around delegated authority. Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Vanessa Reeve Job title Head of Guy's and St Thomas' Consulting Email address [email protected] Telephone number +447771942326 Additional information Available Monday to Friday between 09:00 and 17:00 UK time for emails and calls.