Location
London

Hours
Standard business hours with occasional Sunday working and flexibility to provide support outside normal working hours, particularly during evening production periods or business-critical incidents.

Salary
Not specified

About the Role
The Financial Times (FT) is a globally recognised news organisation known for its authority, integrity and accuracy. The Digital & Print Production Engineer will play a key role in supporting the FT's end-to-end print publishing operation, ensuring newspaper pages, digital editions and associated publishing services are delivered accurately and on time every day. Working within the Digital Print Services team, you will monitor business-critical production systems, coordinate operational activities across multiple stakeholders, investigate and resolve incidents, and help maintain the reliability of the services supporting the FT's global print operation.

You will contribute to continuous improvement by identifying opportunities to enhance workflows, automation, monitoring and documentation, while supporting the evolution of publishing platforms and operational tooling. The role demands operational discipline, effective decision-making under deadline pressure, and strong collaboration with Editorial, Advertising, Production, Distribution, Technology teams and external print partners.

The team focuses on managing and supporting the full print production lifecycle, improving operational processes, tooling, and exploring automation, data and AI-driven capabilities to increase efficiency and resilience.

Experience
- Supporting business-critical operational or production services.
- Working in deadline-driven operational environments where reliability is essential.
- Troubleshooting, analytical and problem-solving skills.
- Investigating and resolving operational incidents and technical issues.
- Using monitoring, alerting or operational support tooling.
- Working with cloud-hosted or distributed systems.
- Collaborating across multiple technical and business teams.
- Working with external suppliers or third-party service providers.
- Experience with print publishing, newspaper production, editorial workflows or media operations is highly advantageous.
- Experience with AWS, monitoring platforms (Grafana, Splunk, Graphite), publishing systems (Methode, Arkitex, Asura), Adobe Creative Suite or workflow automation technologies is beneficial.

About you
You are an operationally focused engineer who enjoys solving complex problems and supporting business-critical services. You remain calm under pressure, take pride in delivering high-quality operational support, and are proactive and adaptable. You have excellent communication and stakeholder management skills, a methodical approach with great attention to detail, and a customer-focused mindset. You are motivated by continuous improvement, operational excellence, and have a passion for publishing, journalism or operational technology.

You demonstrate strong collaboration and communication skills, ownership and accountability, curiosity, and a commitment to continuous learning. Flexibility to support business-critical operational activities outside normal hours is essential.

Qualifications
Specific qualifications are not detailed, but a willingness to learn new technologies and adapt to changing business needs is required.