Location
London

Hours
Not specified

Salary
Negotiable

About the Role
The People Advisor at Financial Times is a trusted partner to managers and employees, providing generalist People advice across the employee lifecycle with a focus on employee relations casework and continuous improvement of People Services. This role combines hands-on employee relations experience with broad generalist People knowledge and an interest in operational excellence, technology, and innovation. You will lead a range of employee relations cases including performance improvement, sickness absence, and family-friendly matters, and support more complex cases such as disciplinary and grievance processes. Working within the Global People Services team, you will leverage data, digital tools, and AI-enabled solutions to simplify processes, enhance the employee experience, and support informed decision-making. The role suits an experienced HR professional who enjoys problem-solving, process improvement, and working collaboratively in a fast-paced environment. Opportunities include contributing to automation, continuous improvement, and scalable ways of working.

Key Responsibilities
Employee Relations & People Advice: Provide pragmatic, commercially focused advice to managers and employees across the employee lifecycle. Lead day-to-day employee relations casework from start to finish, including informal and formal performance improvement, sickness absence, flexible working, and family-friendly matters. Support complex employee relations matters such as disciplinary and grievance processes. Coach managers to handle people issues effectively and consistently. Ensure fair and consistent application of People policies in line with employment legislation. Manage probation processes and conduct consultations on parental and statutory leave.

Operational Excellence & Continuous Improvement: Collaborate with People Operations, Payroll, and People Systems teams to enhance employee and manager experience. Identify and implement process improvements and contribute to global People Services standards. Promote a culture of continuous improvement and innovation.

Digital, Automation & AI: Utilize digital tools, automation, and AI to improve People Services efficiency and effectiveness. Identify opportunities to streamline manual activities and embed new tools responsibly while maintaining governance and data security.

Data & Insight: Use data and insights to support advice, People decisions, and continuous improvement. Identify themes from casework and feedback to inform improvements. Produce meaningful insights and ensure accurate management information.

Projects & Change: Lead or contribute to global People initiatives including organisational change, reward, wellbeing, policy development, process redesign, and HR technology projects. Support organisational change activities and deliver the FT People Strategy.

Stakeholder Management: Build trusted relationships with managers and leaders, providing balanced and commercially focused advice. Influence decision-making through credible recommendations and collaborate across the global People team. Promote diversity, inclusion, and belonging through everyday interactions and project work.

Experience
Proven experience as a People Advisor, HR Advisor, or similar generalist People role. Demonstrable experience leading a broad range of employee relations cases from initial advice to resolution, including performance improvement, sickness absence, and family-friendly matters. Experience supporting or knowledge of complex employee relations matters such as disciplinary and grievance processes. Excellent understanding of UK employment legislation and its practical application in a commercial environment. Strong commercial judgement with confidence to influence and challenge constructively. Experience identifying and implementing process improvements within HR or People Services. Strong digital capability with confidence using HR technology, AI tools, and data to improve outcomes. Excellent analytical and problem-solving skills with the ability to translate information into practical recommendations. Experience managing projects or contributing to cross-functional change initiatives.

About you
Collaborative and problem-solving mindset with a passion for continuous improvement. Comfortable working in a fast-paced environment and adapting to change. Strong interpersonal skills with the ability to build trusted relationships and influence stakeholders. Commitment to promoting diversity, equity, inclusion, and belonging. Enthusiastic about leveraging technology, automation, and AI responsibly to enhance People Services.

Qualifications
CIPD Level 5 or Level 7 qualification (or equivalent experience) is desirable. Experience working within a global or multinational organisation is advantageous. Familiarity with Workday or other enterprise HRIS systems. Experience supporting HR technology implementations or process automation initiatives. Knowledge of AI-enabled workplace technologies and their practical application within HR. Experience analysing HR metrics and using data to influence decisions.