Location
London

Hours
Full Time - Hybrid model with 50% onsite work, subject to role requirements and regular review

Salary
Negotiable

About the Role
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. You will join a warm, collaborative culture and connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you, allowing you to discover new skills and forge a career that can take you anywhere.

Reporting into the Head of Collaboration Tooling within the Infrastructure & Operations group in Technology, this senior engineer role focuses on implementing and supporting collaboration tools and services used by FT staff. The Infrastructure & Operations team consists of around 90 people working across multiple areas including cloud services, code management, end-user device management, collaboration tools, networking, global service desk, identity and access management, and technical operations support. The team values transparency, accountability, shared responsibility and teamwork, fostering a supportive, knowledge-sharing environment.

Key responsibilities include leading technical design and architectural decisions for collaboration tooling platforms, acting as a subject matter expert for AI capabilities within these tools, engaging with cross-functional teams across FT Technology, contributing to product and renewal roadmaps, managing supplier relationships, and promoting an inclusive, respectful, multidisciplinary culture. You will help improve technology, processes and skills within the team, establish engineering standards and operational practices, and act as a technical escalation point for complex issues.

Your focus will be on collaboration tools such as ChatGPT, Google Workspace, Google Gemini, Slack, Jira, Confluence, Figma, Make, MASV, Monday.com, Zapier, LucidChart and LucidSpark, among others. You will stay abreast of emerging technologies, particularly AI and automation, and translate them into practical business value.

Experience
Proven experience in senior infrastructure engineering roles, particularly with collaboration tooling platforms and AI-powered features. Experience leading technical design and architectural decisions, managing supplier relationships, and working in multidisciplinary teams.

About you
Enthusiastic about contributing across all areas of the team’s responsibilities. Ability to raise the skills and performance of those around you. Pragmatic and action-oriented with a passion for high-quality engineering excellence. Detail-oriented with strong common sense. Collaborative and supportive, enjoying learning and teaching through pair programming, workshops, mentoring, and documentation. Curious about emerging technologies and adept at solving problems with technology.

Qualifications
Relevant technical qualifications or equivalent experience in IT infrastructure and collaboration tools. Strong understanding of engineering standards, operational practices and architectural principles. Commitment to fostering an inclusive and respectful team culture.