Location
48 Station Road, Wood Green, London, N22 7TY

Hours
36 hours per week

Salary
SO1 (£38,256 – £39,276)

Contract Type
Permanent

About the Role
As an Education Welfare Service Support Officer, you will play a key role in ensuring the smooth and efficient delivery of the Education Welfare Service. Working closely with the Principal Education Welfare Officer, you will provide high quality administrative and operational support, helping to monitor school attendance, manage attendance related data, process referrals and Fixed Penalty Notices, and support statutory reporting requirements. You will also be responsible for a range of financial administration duties, including raising purchase orders, processing invoices, monitoring payments and maintaining accurate records using SAP and other council systems.

About the Team
The Education Welfare Service is committed to improving outcomes for children and young people by promoting good school attendance and supporting families, schools, and partner agencies. You will join a collaborative and dedicated team that works closely with schools, parents, social care, health professionals, early help services and other stakeholders to ensure children receive the support they need to succeed. This is an excellent opportunity to contribute to meaningful work that has a direct impact on children, families, and the wider community.

About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

Additional Information
Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process.

Experience
Experience in administrative support and customer-focused service delivery is essential. Experience working with children, families, schools, or within an education, welfare, or support service is required. Experience handling enquiries from the public and external partners is also necessary.

About You
You will be highly organised and proactive, able to prioritise competing demands and maintain accurate records and data systems. You must be able to handle sensitive information with confidentiality and work effectively both independently and as part of a team. Strong written and verbal communication skills are essential. Knowledge of safeguarding and child welfare principles is required.

Qualifications
GCSEs (or equivalent) in English and Mathematics are required. Excellent IT skills, including proficiency in Microsoft Office applications, are essential.