Location
Alexandra House, 10 Station Road, Wood Green, London, N22 7TR

Hours
36 hours per week

Salary
SO1 (£39,519 – £40,575)

About the Role
We are looking for an experienced and motivated Senior Revenues Officer to support the delivery of a high-performing Revenues Service. Acting as a technical specialist, you will provide expert guidance on complex Council Tax, Business Rates and BID Levy matters, support service improvements, resolve complaints and member enquiries, and assist with performance monitoring and reporting. You will play a key role in ensuring accurate billing, recovery and enforcement activities while maintaining compliance with relevant legislation and best practice.

About the Team
You will join a dedicated and customer-focused Revenues Service within the Environment and Resident Experience Directorate. Working closely with Revenues Team Managers and colleagues across the wider service, you will help deliver effective collection and enforcement functions that support the council’s financial objectives. The team works collaboratively with internal services and external partners, including the Valuation Office Agency, Department for Work and Pensions, enforcement agents and support organisations, to provide an efficient and responsive service for residents and businesses.

About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Experience
Practical experience of working within a local government Revenues environment, particularly in Council Tax or Business Rates. Experience handling confidential information, identifying discrepancies, solving problems and working accurately in a high-volume, pressurised environment.

About you
Knowledgeable Revenues professional with a strong understanding of relevant legislation. Excellent written and verbal communication skills with the ability to interpret and apply complex regulations confidently. Highly organised, customer-focused and analytical. Able to work independently, support colleagues with technical expertise, and deliver excellent outcomes for residents and stakeholders.

Qualifications
Not explicitly stated, but a strong understanding of legislation and relevant practical experience are essential.