Location
Based within Croydon. Please be kindly aware there is no step free access at this location and some of our other sites.

Hours
37.5 hours per week, Monday to Sunday, working 12.5 hour shifts on a rota from 08:00 to 20:30, including a break. You may be required to work bank holidays in line with the needs of the service.

Salary
£27,000 per annum

About the Role
We are hiring a Recovery Worker to join our team in Croydon, a 24/7 accommodation service providing high support to females with forensic mental health needs, complex needs, and dual diagnosis. In this role, you will be at the forefront of delivering person-centred support to help residents overcome personal challenges and achieve their desired goals and outcomes. This will be achieved through developing and implementing support plans and interventions, running and participating in activities, and collaborating with various internal and external partners.

Key responsibilities include:
- Acting as the main support worker for a group of residents, assisting with the creation and updating of their support and risk plans.
- Planning, running, and engaging in activities such as games, celebrations, movies, and out-of-service activities like planned days out to encourage social interaction.
- Confidently lone working and managing the service.
- Supporting residents to understand their rights, build confidence, and increase independence as they transition back into the community.
- Recognising signs of deteriorating mental health and taking appropriate action to prevent crises.
- Following safeguarding procedures and reporting any concerns.
- Supporting residents with medication administration and maintaining accurate records.
- Building strong working relationships with colleagues and external agencies.

Experience
- Experience supporting women with forensic mental health needs.
- Solid understanding of risk management, rehabilitation, and recovery-focused practice.
- IT proficiency with the ability to learn new software programs and basic Microsoft Office skills.
- Understanding of key legislation and best practices in mental health, safeguarding, and social care.

About You
- Genuine passion and purpose to help people facing multiple disadvantages.
- Commitment to empowering independence through trauma-informed solutions and dynamic partnerships.
- Team player driven to provide high-quality, tailored support.
- Ability to build rapport and trust with people from diverse backgrounds.
- Effective communicator valuing equality, diversity, and inclusion.
- Compassionate, supportive, and empowering with the ability to form positive and motivating relationships.
- Ability to manage own caseload, determine priorities, and use initiative.
- Cultural awareness, self-awareness, and openness to personal growth and feedback.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.

Qualifications
Due to the nature of the service, it is an occupational requirement that the post holder is female, exempt from the provisions of the Equality Act 2010 (Schedule 9, Part 1, Paragraph 1).