Location
London

Hours
Full Time - hours may vary depending on store needs

Salary
Negotiable, dependent on experience, store size, complexity and location

About the Role
As a Food Manager at Sainsbury's, you will role model and coach for high standards and efficiency across the entire food hall. You will manage compliance to processes while bringing passion and flair for excellent shopkeeping and customer service. Your focus will be to ensure every customer gets the food they want, helping us remain the first choice for food shopping.

People management is a key part of this role, including managing performance and capability, conducting disciplinaries, and ensuring accurate scheduling and pay. At times, you will assume overall responsibility for running the store, providing direction and support to colleagues to deliver outstanding customer service.

Our Food Managers are bold leaders who empower their teams to raise the bar every day. Whether it’s product availability, safety standards, or seamless daily operations, you will be a hands-on, sleeves-rolled-up changemaker, making work more rewarding for colleagues and shopping a next-level experience for customers. This is how we bring our purpose to life, one powerful action at a time.

Benefits
- 10% discount on shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday
- Annual bonus scheme based on performance
- Free food and hot drinks for colleagues in all stores
- Generous holiday entitlement, maternity and paternity leave
- Pension scheme with 4-7.5% matched contributions
- Sainsbury’s share scheme to build investment at discounted rates
- Wellbeing support including emotional support, counselling, legal and financial advice
- Colleague networks to help fulfil your potential
- Cycle to Work scheme for tax and NI savings on bikes and equipment
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more

We are committed to being an inclusive employer where every colleague can achieve their full potential and every customer feels welcome. We offer enhanced discretionary leave for families and support for carers, along with resources and networks to ensure representation and remove barriers. Development opportunities include mentorship, training, and career progression pathways. We celebrate diversity through initiatives and events fostering a culture of inclusion and respect.

Experience
- Previous line management responsibilities in a fast-paced, operational environment
- Proven track record of delivering exceptional customer experiences and coaching others to raise standards
- Leadership experience in a high-volume, customer-facing setting such as retail, food service, or hospitality
- Success in delivering against a wide range of KPIs including sales, stock availability, customer satisfaction, and colleague engagement
- Experience managing complex people matters including performance, absence, and formal employee relations cases with confidence and fairness

About you
- Passionate about brilliant customer service and inspiring teams to deliver the same
- Strong leadership skills with the ability to lead operations independently in the absence of senior management
- Able to drive high performance and create a thriving team culture focused on delivering for customers

Qualifications
No specific qualifications required; however, leadership experience and a proven ability to manage teams and operations effectively are essential.