What we’re looking for: Are you a strategic thinker and a compassionate leader? Are you an experienced fire remediation professional with a legal background? Can you can lead, develop and motivate a high performing team through continuous fast paced legislative and industry change? Do you have previous experience in fire remediation legislation and regulations? If so, this role is perfect for you! Here at Peabody, we have an opportunity for a Head of Resident Engagement & Compliance (Fire Safety) on a Permanent basis at our Westminster Bridge Road office. A bit about the role: As a Head of Resident Engagement & Compliance (Fire Safety), you will lead on delivery of the Fire Remediation Compliance function ensuring compliance with all regulatory/statutory and internal governance/policy requirements. Delivery of the wider fire remediation strategic and operational plan as part of the SMT to drive continuous improvement culture. The role requires a strategic thinker, an influential communicator and compassionate leader with a pivotal role in delivery of high quality crossover fire remediation and customer service programme ensuring our legal obligation to provide safe homes to all residents is maintained. To ensure customer engagement function is delivered in line with The Building Safety Act 2022, Fire Safety Act Regulations 2022, Leaseholder Protections Regulations 2022 (amended 2023), Grant Funding Schemes & Code of Practice for the Remediation of Residential Buildings. With the aim to ensure that the all legislation is managed as a single function, this will ensure uniformity across the group and ensure that general inquires and assurance requested by all residents & LHs are also centrally managed. Some of the key results for the role include: Develop and lead high performing team use your leaderships skills and experience to coach for performance through change and foster a culture of continual learning whilst putting the residents at the heart of the service. Responsible for the day-to-day management and development of the delivery team of 12, reviewing, monitoring, and improving the targets and activities carried out thereby ensuring that business objectives are met. Improve Residents’ experiences where remediation works are expected or ongoing through better planning and considerate project management. Provide expert advice and guidance on all matters relating to fire remediation legal compliance management and have an understanding of legislation, case law and best practice guidance. Work collaboratively with the local regions to support the delivery of services to Freeholders, Superior Landlords, Intermediate landlords and Residents of all tenures. A minimum of 1 to 2 days working in the Westminster Bridge Road office is required A bit about us: 160 years after it was established, Peabody is one of the oldest not-for-profit housing associations in the UK. The Peabody Group is responsible for more than 107,000 homes, with around 220,000 residents across London and the Home Counties. We also have around 20,000 care and support customers. Our purpose is to help people flourish, and we are getting closer to residents by taking a local approach. We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained. Our retrofit projects will make thousands of our homes more energy efficient. We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing. Here just a few of the benefits for working at Peabody: Flexible and hybrid working (depending on the role) Up to 30 days’ annual holiday plus bank holidays Competitive salaries that are benchmarked regularly against current market rates Two additional paid volunteering days each year Flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance Up to 10% pension contribution Are you ready to apply? PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. To be considered for the position of Head of Resident Engagement & Compliance (Fire Safety), please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role. Interviews will be held week commencing 17th June. If you need to ask us anything else at all, feel free to drop an email to [email protected] and one of our team will be in touch. Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.