Location
Kings Hall Mews, London

Hours
Full Time - 35 hours per week

Salary
£26,296 to £28,982 per annum (Regional salary), dependant on experience

About the Role
Join our Homeownership Team at London and Quadrant Housing Trust as a customer-focused Homeowner Coordinator. You will support the Homeownership team by providing a wide range of services including assisting with right to buy sales, staircasing (purchasing further shares), home improvements, lease enquiries, completions, and pre-sale enquiries. In this fast-paced role, you will assist Officers and Management with varied tasks to ensure smooth case progression and excellent customer communication. The role requires strong administration and organisational skills, a proactive attitude, and the ability to manage multiple priorities effectively. Experience in housing or a property sales environment is desirable. This role offers hybrid working with 20% to 40% of contractual hours worked from the reporting office in Manchester, Trafford.

Benefits
Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service plus Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more.

Experience
Proven track record in an administrative environment with the ability to manage office processes in a fast-paced, target-driven setting. Experience in housing or property sales is desirable.

About you
Excellent customer service skills with a passion for providing exceptional service. Strong organisational skills with keen attention to detail and ability to meet deadlines. Demonstrable collaboration and stakeholder management skills. Proactive attitude and ability to manage multiple priorities effectively.

Qualifications
Proficiency in MS Office with accurate data entry skills and ability to use business systems and office applications. Excellent written and verbal communication skills.